Drain Technician

CastleWorks Water Heaters; Thousand Oaks (CA); On-site; USD 24,796 - 44,083; Full time

Benefits offered by this job

Sign-on bonus based on experience

Ongoing training

Growth opportunities

Job summary

Thousand Oaks Plumbing is seeking an experienced Drain Technician for residential and commercial drain cleaning in Thousand Oaks. You’ll use ServiceTitan to manage orders, collect payments, and coordinate with customers to deliver high‑quality service.

We offer a sign‑on bonus based on experience, ongoing training, and a clear growth path within a family‑oriented team. Enjoy steady, year‑round work and the chance to build lasting customer relationships while advancing your career.

Qualifications

• 2+ years of experience as a Drain Service Technician or similar role.
• Comfort using ServiceTitan software.
• A knack for spotting opportunities and closing additional service sales.
• Strong communication and customer service skills.

Responsibilities

• Diagnose and perform drain cleaning services on residential and commercial properties.
• Use ServiceTitan software to manage work orders, customer info, and transactions.
• Spot additional plumbing issues and recommend smart solutions for customers.
• Collect payments upon completion of service.
• Keep your truck stocked and organized with the parts and tools you need.
• Deliver top‑quality, safe work every time.
• Build real relationships with customers through great service.

Skills

Customer service

Communication

Sales orientation

Problem solving

Team player

Tools

ServiceTitan

Job description

Drain Technician — Sign-On Bonus (Based on Experience)

Hourly Base Plus Commission Opportunity! Tired of being just a number at a big company? Ready for a team that’s got your back? If you’re a skilled Drain Tech who’s done chasing the next dead‑end job, we want to talk to you. Thousand Oaks Plumbing is growing fast — and we’re offering a sign‑on bonus (based on experience) to bring the right person on board now.

Why Techs Choose Us

• Sign‑on bonus based on experience
• Family‑oriented culture that actually means it
• Steady, year‑round work
• Ongoing training on the latest tools and technology
• Real growth path, not just a paycheck

Who We Are

Thousand Oaks Plumbing is part of a growing network of home service companies delivering top‑notch water heater, plumbing, air conditioning, heating, and water purification services. Our techs stay sharp with continuous training on the latest tools and techniques because we’re serious about excellence, integrity, and taking care of our customers and our people.

What You’ll Be Doing

• Diagnose and perform drain cleaning services on residential and commercial properties
• Use ServiceTitan software to manage work orders, customer info, and transactions
• Spot additional plumbing issues and recommend smart solutions for customers
• Collect payments upon completion of service
• Keep your truck stocked and organized with the parts and tools you need
• Deliver top‑quality, safe work every time
• Build real relationships with customers through great service

Tools You’ll Use

• Drain cleaning machines and augers
• Inspection cameras and leak detection equipment
• Standard plumbing tools (wrenches, pliers, pipe cutters, etc.)
• ServiceTitan mobile app and hardware

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements

• 2+ years of experience as a Drain Service Technician or similar role
• Comfort using ServiceTitan software
• A knack for spotting opportunities and closing additional service sales
• Strong communication and customer service skills
• Ability to manage transactions and collect payments
• A valid driver’s license that meets company policy

Ready to stop being a number and start being part of the team? Apply today.