Setup Attendant - Banquets

BENCHMARK; Boston, The Woodlands (MA, TX); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Banquet Set-Up Attendant to help direct setup and preparation of banquet rooms for events at Hammock Beach Golf Resort & Spa. You will tear down spaces after events and ensure rooms meet standards set by Conference Services management.

The role requires attention to detail, the ability to follow instructions, and a proactive, guest-focused mindset in a fast-paced property environment. Must be 18+, with flexible scheduling including evenings and weekends.

Qualifications

• Must be at least 18 years old.
• Able to follow instructions accurately, both verbal and written.
• Very detail-oriented with strong organizational skills.
• Thrives in a fast-paced environment and maintains composure under pressure.
• Excellent communication and interpersonal skills.
• Works well in a team and supports colleagues.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Assemble and arrange conference equipment in rooms per event orders and standards.
• Thoroughly clean classrooms, ballrooms, and meeting spaces and restock supplies.
• Refresh spaces during meals/coffee breaks and re-set them after events.
• Move convention materials and setup items from receiving areas to rooms or suites.
• Bus tables and re-set them as needed, ensuring guest comfort.
• Resolve guest issues to create an exceptional experience.
• Coordinate with culinary and stewarding teams to maintain smooth operations.
• Monitor function schedules and keep track of events in progress.

Skills

Detail-oriented

Communication

Teamwork

Flexibility

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Welcome to Hammock Beach Golf Resort & Spa, a premier destination within the Pyramid Global Hospitality portfolio. Nestled along the stunning Atlantic coastline, this luxury resort features 285 beautifully appointed guest rooms and an impressive 114,410 sq. ft. of meeting space, making it an exceptional setting for conferences, events, and unforgettable gatherings. At Hammock Beach Golf Resort & Spa, team members have the opportunity to be part of a world-class hospitality experience, surrounded by breathtaking ocean views, championship golf courses, and a commitment to delivering unparalleled service. If you're passionate about hospitality and ready to grow your career in a supportive, people-first environment, explore the exciting opportunities available at Hammock Beach Golf Resort & Spa.What you will have an opportunity to do:We are looking for a highly motivated Banquet Set-Up Attendant to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function. If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!Your role:* Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.* Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.* Refreshes meeting rooms during meal and coffee breaks* Completes special projects as directed by department management.* Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites* Bus tables and re-set them as needed* Resolve guests’ issues and create an amazing experience* Communicate and maintain a positive relationship with culinary and stewarding staff* Maintain an awareness of all functions, events and meetings taking place at any given time**What are we looking for?*** Someone who is at least 18 years of age* Someone who can accurately follow instructions, both verbally and written* Someone who is highly detailed orientated* Someone comfortable working in a fast-paced environment* Someone with excellent communication skills* Someone who thrives in working in a teamwork environment* Someone with a flexible schedule that may include evenings, weekends and holidays* Someone who is a problem solver* Someone with a passion for creating an exceptional experience for all guests* Someone who is comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.* Someone who is comfortable with being able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lifting and carrying up to 50 lbs.* Someone who is able to bend, squat, push and pull frequently**Compensation:**-Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.