Setup Attendant - Banquets

Pyramid Global Hospitality; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Banquet Set-Up Attendant for Hammock Beach Golf Resort & Spa. You will direct set up and prep for banquet rooms, and tear down at the end of events, ensuring a seamless guest experience with attention to detail.

This role supports a world-class property known for championship golf, ocean views, and high hospitality standards. Ideal candidates enjoy fast-paced environments and delivering exceptional service to guests.

Qualifications

• 18+ years of age
• Ability to follow instructions (written and verbal)
• Highly detail-oriented
• Comfortable in a fast-paced environment
• Excellent communication skills
• Team-oriented and flexible schedule
• Problem solver with guest-focus
• Able to stand for long periods; lift up to 25–50 lbs as needed
• Willing to bend, squat, push, and pull as part of shift

Responsibilities

• Assemble and arrange conference equipment in rooms per event order and standards.
• Daily cleaning of classrooms, ballrooms, and team rooms; restock supplies.
• Refresh rooms during meal and coffee breaks; tear down after events as needed.
• Complete special projects as assigned by department management.
• Move convention materials and equipment between locations (receiving docks, registration, guest rooms).
• Bus tables and re-set them as needed for subsequent events.
• Resolve guest issues to create an exceptional experience.
• Maintain positive communication with culinary and stewarding staff.

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to Hammock Beach Golf Resort & Spa, a premier destination within the Pyramid Global Hospitality portfolio. Nestled along the stunning Atlantic coastline, this luxury resort features 285 beautifully appointed guest rooms and an impressive 114,410 sq. ft. of meeting space, making it an exceptional setting for conferences, events, and unforgettable gatherings. At Hammock Beach Golf Resort & Spa, team members have the opportunity to be part of a world-class hospitality experience, surrounded by breathtaking ocean views, championship golf courses, and a commitment to delivering unparalleled service. If you're passionate about hospitality and ready to grow your career in a supportive, people-first environment, explore the exciting opportunities available at Hammock Beach Golf Resort & Spa.

What you will have an opportunity to do:

We are looking for a highly motivated Banquet Set-Up Attendant to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.

If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
• Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.
• Refreshes meeting rooms during meal and coffee breaks
• Completes special projects as directed by department management.
• Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites
• Bus tables and re-set them as needed
• Resolve guests’ issues and create an amazing experience
• Communicate and maintain a positive relationship with culinary and stewarding staff
• Maintain an awareness of all functions, events and meetings taking place at any given time

What are we looking for?

• Someone who is at least 18 years of age
• Someone who can accurately follow instructions, both verbally and written
• Someone who is highly detailed orientated
• Someone who is comfortable working in a fast-paced environment
• Someone who has excellent communication skills
• Someone who thrives in working in a teamwork environment
• Someone with a flexible schedule that may include evenings, weekends and holidays
• Someone who is a problem solver
• Someone with a passion for creating an exceptional experience for all guests
• Someone who is comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.
• Someone who is comfortable with being able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lifting and carrying up to 50 lbs.
• Someone who is able to bend, squat, push and pull frequently

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.