Banquet Houseman

BENCHMARK; Naples (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Banquet Set-Up Attendant at Naples Grande Beach Resort in Naples, FL. You will assemble and arrange conference equipment per event orders and maintain room setups to standard.

This role requires energetic, detail-oriented individuals who thrive in a fast-paced team environment. Responsibilities include cleaning meeting spaces, restocking supplies, moving materials, and assisting the events team to deliver exceptional guest experiences.

Qualifications

• Must be 18 years or older and able to follow written and verbal instructions.
• Detail-oriented with the ability to maintain clean, organized banquet spaces.
• Thrives in a fast-paced, teamwork-driven environment.
• Excellent communication and guest-service orientation.

Responsibilities

• Assemble and arrange conference equipment in conference rooms per event order and to standard.
• Daily cleaning of classrooms, ballrooms and team rooms and restocking meeting room supplies.
• Refresh meeting rooms during meal and coffee breaks.
• Move convention materials, boxes, programs, and set up as needed.
• Bus tables and reset them as required.
• Resolve guests' issues and contribute to an exceptional experience.

Skills

Attention to detail

Communication skills

Teamwork

Adaptability

Problem solving

Customer service

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Currently undergoing the most significant transformation in its nearly four-decade history, Signia Hilton Naples Grande Beach Resort is being reimagined through a comprehensive resort-wide renovation set to redefine the guest experience. Updates will introduce redesigned guest rooms and suites, vibrant culinary offerings, destination-inspired experiences, premium wellness amenities, dynamic social and gathering spaces that encourage guest connection, along with Signia Hilton's warm, anticipatory service.Naples Grande Beach Resort is Set among lush mangrove forests on Florida’s Paradise Coast; Naples Grande Beach Resort is a 474-room retreat offering direct access to three miles of white sand beach. The iconic resort is currently undergoing a transformative, property-wide revitalization that will debut in early 2027, ushering in a new era of modern coastal luxury. The comprehensive reimagination will refresh guest accommodations, dining venues, public spaces and select meetings and event offerings while honoring the timeless beauty and the natural surroundings of Naples. The resort features more than 88,000 square feet of indoor and outdoor meeting and event space, multiple dining outlets and a full-service spa, making it a premier destination for leisure travelers, groups and special events.Whether you are just starting your career or looking to advance in the hospitality industry, we have opportunities for individuals at all levels of experience. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide attractive benefits and comprehensive training programs to ensure that our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Naples Grande Beach Resort. Take the first step towards a rewarding career by applying today.What you will have an opportunity to do:We are looking for a highly motivated Banquet Set-Up Attendant to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!Your role:Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.Refreshes meeting rooms during meal and coffee breaksCompletes special projects as directed by department management.Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suitesBus tables and re-set them as neededResolve guests’ issues and create an amazing experienceCommunicate and maintain a positive relationship with culinary and stewarding staffMaintain an awareness of all functions, events and meetings taking place at any given timeWhat are we looking for?Someone who is at least 18 years of ageSomeone who can accurately follow instructions, both verbally and writtenSomeone who is highly detailed orientatedSomeone comfortable working in a fast-paced environmentSomeone with excellent communication skillsSomeone who thrives in working in a teamwork environmentSomeone with a flexible schedule that may include evenings, weekends and holidaysSomeone who is a problem solverSomeone with a passion for creating an exceptional experience for all guestsSomeone who is comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.Someone who is comfortable with being able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lifting and carrying up to 50 lbs.Someone who is able to bend, squat, push and pull frequentlyCompensation:-Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.