Settlement Officer – All Branches

Eagle Title, LLC; Annapolis (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Health Savings Account

Dental insurance

Vision insurance

Life insurance

Paid Vacation (PTO)

401(k)

Long-term Disability

Employee Assistance Program

Job summary

A leading title company in Annapolis is looking for a dynamic Sales Settlement Officer to drive revenue growth and foster relationships in a customer-focused environment. You will manage closing processes, pursue new business opportunities, and provide exceptional service. Ideal candidates have experience in sales and must demonstrate strong communication skills. Competitive compensation with commission and a full suite of benefits offered. Interested candidates need to submit a cover letter and resume to [e-mail].

Qualifications

• Minimum 1 year as a licensed Settlement Officer.
• Proven record of building and maintaining a book of business.
• Experience in a fast-paced, growth-oriented environment.

Responsibilities

• Actively pursue new business opportunities in the real estate sector.
• Cultivate strong relationships with real estate agents and clients.
• Facilitate the closing process efficiently for a seamless experience.
• Educate customers about our services during their settlement.
• Provide exceptional service to customers' inquiries.
• Stay informed about market trends and identify growth opportunities.
• Collaborate with the processing team for accurate settlement steps.
• Hold yourself accountable to achieve sales goals and activities.

Skills

Sales Generation

Client Relationship Management

Excellent written and verbal communication skills

Outstanding people and organizational skills

Spanish speaking

Proficient with title industry-specific software

Education

High School Diploma or Certificate

Some college preferred

2 years of related experience required

Tools

Qualia

Job description

All Locations: Annapolis, Severna Park, Towson & Southern Maryland
Reports To: Branch Manager
Works Directly With: Branch Team, Director of Post-Closing & Underwriting

Summary

Are you a driven self-starter? Eagle Title, an award-winning Title company, is seeking talented and dynamic settlement officers to drive revenue growth and foster lasting relationships. At Eagle Title, we redefine the real estate transaction experience through innovative solutions and client-centric services. Join our sales-driven team and be a key player in continuing our strong growth and outstanding customer service. As a Sales Settlement Officer at Eagle Title, you will not only orchestrate seamless closings but also play a pivotal role in expanding our client base. Your mission will be to leverage your sales acumen to generate new business, nurture existing client relationships, and contribute to the overall success of the company.

Responsibilities

• Sales Generation: Actively pursue new business opportunities by networking with real estate professionals, lenders, and other industry stakeholders. Identify and capitalize on sales leads to expand our market presence.
• Client Relationship Management: Cultivate strong, lasting relationships with real estate agents, brokers, lenders, and clients. Be the go-to person for their title and settlement needs, ensuring satisfaction and fostering repeat business.
• Closing Facilitation: Perform and manage the closing process efficiently, providing a seamless experience for clients. Showcase the value proposition of Eagle Title in every interaction, reinforcing our commitment to excellence.
• Customer Education: Educate customers on all aspects of our services, particularly as it pertains to their settlement.
• Customer Experience: Provide truly remarkable service to customers by being responsive to all customer inquiries and needs in a professional and proactive manner.
• Market Intelligence: Stay informed about market trends, competitor activities, and industry developments. Use this knowledge to identify opportunities for growth and position Eagle Title as an industry leader.
• Team Player: Work with and support the processing team to ensure that all steps in the settlement process are performed accurately and timely.
• Sales Activity: Create a sales activity strategy and hold yourself accountable to achieve sales activities, sales goals, and challenges. Collaborate with the sales team to strategize and implement effective sales initiatives.

Required Skills

• Minimum 1 year as a licensed Settlement Officer.
• Spanish speaking a plus.
• Proven record of building and maintaining a book of business.
• Excellent written and verbal communication skills.
• Possess outstanding people and organizational skills and an expert ability to multi-task.
• Proficient with the utilization and management of progressive IT programs and systems (experience with title industry-specific software, Qualia preferred).

Education and Experience

• High School Diploma or Certificate
• Some college preferred
• 2 years of related experience required.
• Experience working in a fast-paced, growth-oriented environment

Salary and Benefits

Salary Requirements: Commission with untapped earning potential

Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), Safe Harbor 401(k), Long-term Disability and Employee Assistance Program (EAP).

This is an excellent opportunity to join a progressive, team-oriented company currently undergoing substantial growth. The Settlement Officer position is full-time with competitive compensation and benefits. Eager to drive sales success at Eagle Title? Interested candidates should submit a cover letter with resume to [e-mail].

Eagle Title is an Equal Opportunity Employer and encourages all applications.

Emily Owens Channell is the Director of Human Resources at Eagle Title.