SET Brand Ambassador & Sales Specialist

Leap; Austin (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Bonus eligible

Medical benefits

401(k)

PTO

Employee discount

Job summary

Leap, a platform powering modern brand stores, is hiring a Sales Associate in Austin. You will create meaningful connections with customers, deliver personalized recommendations, and contribute to a welcoming, service-driven store environment.

You may assist with opening/closing duties and support daily operations as needed. The role emphasizes exceptional service, product knowledge, and a proactive approach to meeting store goals.

Qualifications

• Previous retail, hospitality, or customer-facing experience required.
• Passion for creating exceptional customer experiences and building authentic connections.
• Strong communication skills with diverse customers.

Responsibilities

• Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
• Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions.
• Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.
• Support store sales goals through proactive customer engagement and strong selling behaviors.
• Develop product knowledge to educate customers, share brand stories, and build purchase confidence.
• Assist customers throughout their shopping journey from engagement to checkout.
• Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and store presentation.
• Assist with inventory tasks, shipment processing, and daily operational priorities.
• Complete opening and closing procedures, keyholder responsibilities, and assigned tasks as needed.
• Follow company policies and brand standards for a consistent store experience.
• Collaborate with teammates and leadership to achieve store goals and support daily operations.

Skills

Customer service

Communication

Teamwork

Active listening

Job description

Leap, a platform powering modern brand stores, is hiring a Sales Associate in Austin. You will create meaningful connections with customers, deliver personalized recommendations, and contribute to a welcoming, service-driven store environment.

You may assist with opening/closing duties and support daily operations as needed. The role emphasizes exceptional service, product knowledge, and a proactive approach to meeting store goals.