Servicing Associate - Documentation

MidFirst Bank; Oklahoma City (OK); On-site; USD 40,000 - 55,000; Full time

Job summary

MidFirst Bank is seeking a Documentation Servicing Associate in Oklahoma City to review mortgage loan documents for accuracy and regulatory compliance. You will prepare new and corrective documents and coordinate with third parties to resolve issues.

The role requires at least one year of experience with detailed documents, strong MS Office skills, and excellent verbal and written communication. Teamwork and independent work ethic are essential to meet deadlines and support department goals.

Qualifications

• One year of experience with detailed documents and regulatory compliance.
• Preference given to mortgage servicing or title experience.
• Professional verbal and written communication skills.

Responsibilities

• Review mortgage loan documents for accuracy and compliance with internal policies and regulations.
• Prepare new documents, corrective documents and coordinate with 3rd parties for resolution.
• Build and maintain relationships with vendors, attorneys, title companies and other mortgage servicers.

Skills

Verbal & written communication

Attention to detail

Time management

Self-motivation

Teamwork

Organizational skills

Multi-tasking

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Adobe Acrobat

Job description

The Documentation Department is responsible for the safe keeping and accuracy of mortgage loan documents. A Documentation Servicing Associate's primary responsibilities are reviewing mortgage loan documents for complete and accurate information and to ensure compliance with internal policies and/or external regulations.

Additional responsibilities include :

• Review Mortgage loan documents for complete and accurate information and to ensure compliance with internal policies and/or external regulations.
• Facilitate the creation, recording and resolution of mortgage loan documents by preparing new documents, preparing corrective documents and/or working with 3rd parties for resolution.
• Develop and maintain good working relationships with important vendors and other external parties that interact with Midland such as attorneys, title companies, recording jurisdictions, and other mortgage servicers.
• Provide support to co-workers by researching issues and responding to inquires with detailed explanations and comprehensive solutions.
• Assist with projects and performing other relevant duties as required.

Position Requirements

Candidates must possess at least one year relevant experience working with detailed documents, to include researching issues, ensuring compliance and preparing curative documents, to be considered. Preference will be given to those with prior mortgage servicing or title experience.

Additional requirements include:

• Working knowledge of Microsoft Office Suite, specifically Word and Excel
• Experience with Adobe Acrobat
• Professional verbal and written communication skills
• Effective time management skills and ability to meet deadlines
• Self-motivation to accomplish high volume of work
• Ability to work independently and also in a team environment to achieve department goals
• Exceptional attention to detail and sound decision making
• Flexibility to multi-task in order to meet deadlines
• Good organizational skills

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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