Services Trainer & Technical Writer - Data Center Solutions

nVent; Chardon (OH); Remote; USD 120,000 - 170,000; Full time

Job summary

An established industry player is seeking a dedicated Training Specialist to enhance customer knowledge of data center products. In this dynamic role, you will conduct onsite training sessions, develop comprehensive training materials, and collaborate with sales teams to tailor programs to customer needs. The position offers the flexibility of remote work, a competitive salary, and a robust benefits package, including medical and retirement plans. If you are passionate about education and innovation and wish to contribute to a company committed to community engagement, this opportunity is perfect for you.

Benefits

Comprehensive benefits package

401(k) with company match

Opportunity for career advancement

Dynamic work environment

Community engagement activities

Qualifications

• Bachelor's degree or equivalent experience required.
• Experience in technical training and customer-facing roles is essential.

Responsibilities

• Conduct onsite training sessions for customers on data center products.
• Develop training materials and collaborate with sales teams.

Skills

Technical Training

Communication Skills

Presentation Skills

Problem-Solving Skills

Organizational Skills

Education

Bachelor's Degree in a Related Field

Job description

Employer Industry: Electrical Solutions Provider

Why consider this job opportunity:

1. Salary up to $169,300
2. Opportunity for career advancement within a leading global company
3. Work remotely from a home office
4. Comprehensive benefits package, including medical, dental, vision, and 401(k) with company match
5. Commitment to community engagement and employee philanthropic activities
6. Dynamic work environment that encourages innovation and personal growth

What to Expect (Job Responsibilities):

1. Conduct onsite training sessions for customers on the installation, operation, and maintenance of data center products
2. Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations
3. Collaborate with sales and customer service teams to identify customer training needs and create customized training programs
4. Maintain up-to-date knowledge of products and services to provide accurate training
5. Travel to customer locations as needed to deliver onsite training

What is Required (Qualifications):

1. Bachelor's degree in a related field or equivalent work experience
2. Experience providing technical training and technical writing in a customer-facing role
3. Excellent communication, presentation, and problem-solving skills
4. Ability to work independently and manage multiple training sessions simultaneously
5. Valid driver's license and willingness to travel 10-50% to customer locations

How to Stand Out (Preferred Qualifications):

1. Experience in the electrical solutions industry
2. Familiarity with data center products and services
3. Strong organizational skills and attention to detail
4. Proven track record of developing effective training programs
5. Ability to adapt training methods to various learning styles