Services Technical Trainer

Alstom; Philadelphia (Philadelphia County); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid working environment

Comprehensive training and development

Job summary

Alstom in the United States is seeking a Technical Trainer to support the Integrated Services Readiness team by creating and delivering training programs on Railway Signaling and Operations. You will work with internal teams and external suppliers and adapt schedules for multiple sites across the U.S., while ensuring safety standards and quality in training.

You will develop courseware, deliver workshops and online courses, and maintain training records.

Qualifications

• Technical educational background and workshop practice.
• Mechanical and electrical knowledge with trains systems.
• Familiarity with training delivery processes.
• Strong English communication skills.

Responsibilities

• Develop and revise courseware material following procedures.
• Deliver training in compliance with specifications and schedules.
• Supervise and evaluate training by external suppliers.
• Maintain training documentation and records.
• Analyze training effectiveness and learner outcomes.
• Identify improvements and implement changes.

Skills

Instructional design

Technical training

English communication

Travel flexibility

Job description

Your future role

Take on a new challenge and apply your technical expertise in a cutting‑edge field. You'll work alongside innovative and collaborative teammates. As Technical Trainer, you support the Integrated Services Readiness team on all their technical training activities. This role involves creating and delivering training programs through various methods (workshops, online/class courses) covering Railway Signaling and Operations.

You will play a key role in creating and delivering training programs that empower teams with knowledge and skills to excel in railway signaling and operations. Day‑to‑day you will work closely with teams across the business (including co‑workers, external suppliers, and management), ensure compliance with Health & Safety standards, and adapt training schedules to meet the needs of various sites across the U.S.

You will specifically develop and revise high‑quality courseware materials and deliver training on different types of trains such as commuters, subways, and locomotives. Additionally, you will supervise and evaluate training delivered by external suppliers and maintain accurate training documentation and records.

Responsibilities

• Developing and revising courseware material of high quality, following departmental procedures and initiatives
• Delivering training in compliance with contractual technical specifications in a timely manner according to the training schedule(s)
• Supervising and evaluating training delivered by external suppliers
• Maintaining training documentation and records
• Analyzing the effectiveness of training programs through assessments and tests to ensure learning objectives are met
• Identifying improvements in training (quality, delivery) and implementing changes

All about you

• Technical educational background and workshop practice
• Mechanical and electrical knowledge with different systems related to trains (e.g., HVAC, doors, couplers, communication, carbody, brakes)
• Familiarity with training delivery processes
• Skills in instructional design
• Strong computer skills with excellent communication skills in English
• Flexibility and mobility to adjust to different training schedules to various sites located in the US
• Ability to travel with a valid passport

Things you’ll enjoy

• Enjoy stability, challenges, and a long‑term career free from boring daily routines
• Contribute to innovative projects
• Collaborate with transverse teams and helpful colleagues
• Utilise our hybrid working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award‑winning learning
• Progress towards advanced roles in technical training or other career paths
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!

Important to note

As a global business, we're an equal‑opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.

Position Base Location: Philadelphia, PA, US