Services Sales Manager

ABB Inc.; Atlanta (GA); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading company in energy distribution solutions seeks a Services Sales Manager to drive growth and customer service excellence. This remote position involves developing sales strategies, managing financial performance, and mentoring staff. Join ABB to contribute to sustainable solutions in electrification.

Qualifications

• 10+ years of experience in service and/or service sales.
• Knowledge of a full portfolio of products and services.

Responsibilities

• Develop and execute the ELSP Service sales strategy.
• Ensure the team meets or exceeds financial objectives.
• Coach and mentor Sales and Commercial Operations staff.

Skills

Leadership

Sales Strategy

Education

Bachelor's degree in business administration

Bachelor's degree in engineering

Bachelor's degree in marketing

Tools

Salesforce

SAP

Job description

Services Sales Manager

At ABB, we are dedicated to addressing global challenges. Our core values—care, courage, curiosity, and collaboration—along with a focus on diversity, inclusion, and equal opportunities, drive our mission to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

Reporting Line

This position reports to the Business Manager - E2E.

Role and Responsibilities

In this role, you will develop and execute the ELSP Service sales strategy by focusing on market needs and business goals. As the business is growing rapidly, it is essential to lead by example and drive this growth mindset within the team, ensuring top-level customer service. Daily responsibilities include achieving profitable qualitative and quantitative targets related to Life Cycle Management (LCM) and service products and solutions.

The work model for this role is remote. #LI-Remote

This position contributes to the Electrification Smart Power division in North America.

Main Accountabilities

• Financial Performance: Ensure the team develops proposals and solutions to meet or exceed financial objectives.
• Order Management: Manage a balanced order book across all products and factory offerings. Assign budgets, monitor performance, and be accountable for financial results.
• Strategy Implementation: Create and implement service sales strategies to increase Installed Base (IB) penetration using the IB database effectively.
• Leadership: Coach and mentor Sales and Commercial Operations staff, conducting performance assessments through Annual Performance Reviews.
• Contract Negotiations: Participate in negotiations of major contracts to secure service sales volume.

Qualifications

• Bachelor's degree in business administration, engineering, marketing, or a related field.
• 10+ years of experience in service and/or service sales.
• Knowledge of a full portfolio of products and services (including UPS, STS, PDU, etc.).
• Experience with Salesforce preferred.
• SAP experience preferred.

About Us

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure, and commercial buildings. Our technical teams collaborate with industry partners to deliver advanced solutions supporting growth, energy transition, and sustainability. Our portfolio includes industrial circuit breakers, low-voltage systems, motor starters, and safety devices like switches and relays. Our Power Protection unit offers energy-efficient UPS solutions for the world's largest data centers. The ABB Ability Energy Manager platform helps organizations save energy and reduce CO2 emissions.

We value diversity and encourage applicants from all backgrounds. Apply today to take your next career step with ABB. Visit www.abb.com to learn more about our global impact. #MyABBStory

We look forward to your application. For more about ABB, visit www.abb.com.

EEO Statement

ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer that promotes diversity. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family leave, or protected veteran status. For more rights information, visit:

• EEOC Rights
• DOL Pay Transparency

Applicants may request to review the Affirmative Action Plan at ABB facilities by contacting HR at 1-888-694-7762. Reasonable accommodations are available for applicants with disabilities; contact [e-mail] or call the same number. Resumes and applications are not accepted via email for accommodation requests.