Services Project Manager | HCM & Payroll

Dayforce US, Inc.; Minnesota; Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled Implementation Project Manager to oversee customer engagements for HCM solutions. In this dynamic role, you will manage multiple projects, ensuring they are delivered on time and within budget while maintaining high customer satisfaction. You will leverage a mix of global resources and utilize proven methodologies to drive successful implementations. The company values diversity and offers a supportive environment that encourages personal and professional growth. Join a team that is committed to making work life better and fostering a culture of excellence and collaboration.

Benefits

Comprehensive wellness initiatives

Excellent time away from work programs

Volunteer days

Competitive pay and benefits

Qualifications

• 5+ years in HCM applications consulting and project management.
• Proficiency in Microsoft Project and Office products is essential.
• Experience managing software implementations in SaaS environments.

Responsibilities

• Manage multiple projects ensuring quality, on-time and on-budget delivery.
• Communicate project progress and manage customer expectations effectively.
• Transition customers to support and participate in project health checks.

Skills

Project Management

Human Capital Management

Change Management

Business Process Mapping

Customer Relationship Management

Organizational Readiness

Communication Skills

Collaboration Skills

Multi-Project Management

Education

Bachelor’s Degree

PMI/PMP Certification

Tools

Microsoft Project

Microsoft Office

Job description

Philippines

Job Description

Posted Monday, April 14, 2025 at 4:00 AM | Expires Sunday, June 15, 2025 at 3:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better TM - Reflects our commitment to employees, customers, partners and communities globally.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the Philippines.

About the opportunity

The Implementation Project Manager is responsible for the management of customer specific engagements to implement Dayforce HCM solutions. Leveraging Dayforce's implementation methodology, the Project Manager drives the delivery of services according to the agreed scope, timeline and budget and ensures a high level of customer satisfaction. The Project Manager manages multiple concurrent projects, working closely with consultants in a matrix environment and interacting with Education, Product Management, Support and R&D to ensure delivery. The Project Manager builds a constructive working relationship with the customer and is accountable for deliverables, timeline, and budget, as well as coaching the project team to success. The Project Manager may also deliver Organizational Readiness consulting in support of Dayforce’s Organizational Readiness toolkit.

What you’ll get to do

• Manage multiple, concurrent projects ensuring quality, on-time and on-budget implementation.
• Plan, manage and communicate the progress of the project, achieving project milestones and maintaining momentum of the project.
• Utilize a mix of global resources within a matrix environment to ensure maximum productivity.
• Utilize Dayforce’s methodology to drive implementations to successful completion, ensuring a high level of customer satisfaction.
• Set and manage customer expectations in regard to: project scope and timeline, Dayforce and customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management and organizational readiness.
• Present and manage sign-off of key milestones and deliverables, such as project kick-off, Discovery workbook, Discovery Recap document, project plan, status report, steering committee report, change requests, Sandbox review, user acceptance testing, Support transition, project closure.
• Effectively transition customers to Support.
• Participate in project health checks and post go-live analysis on completed projects with PMO.
• Adhere to and promote highest quality standards in project delivery and contribute to PMO.
• Motivate team to document solutions and leverage and contribute to a solutions repository.
• Assist customer in driving the UAT process.
• Contribute to enhancement of Dayforce implementation methodology and PMO; provide feedback on tools and templates and contribute to best practices.
• Participate in Continuing Education sessions.
• Complete new release training on a timely basis; be familiar with new and/or enhanced functionality in each product release.
• Mentor consultants on best practice consulting re: facilitating workshops, soliciting and documenting requirements.
• Prepare Change Requests as required to capture change in scope and/or timeline.

Skills and experience we value

• Bachelor’s degree or equivalent experience.
• PMI/PMP certification preferred.
• 5 years minimum experience in human capital management applications consulting and/or project management.
• Experience developing and managing project schedules, preferably using Microsoft Project.
• Solid experience in business process mapping.
• Experience in change management.
• Proficiency in Microsoft Office products and mastery of Microsoft Project.
• Experience managing software implementations in a SaaS / Cloud computing environments an asset.
• Understanding of relational databases and SQL an asset.
• Experience implementing one or more of the following applications: SalesForce.com, ADP, SAP, PeopleSoft, JD Edwards, Kronos, Ultimate, Oracle HR/Payroll, PeopleSoft, Dayforce HCM (preferred).
• Knowledge of human capital management (HCM) business practices.
• Understanding of different industries and how Dayforce implementation best practices apply to the customer’s business practices.
• Working knowledge of common software implementation methodologies.
• Excellent customer relationship and business acumen.
• Ability to manage multiple projects & customers at the same time and manage competing priorities.
• Excellent organization, communication and collaboration skills.
• Ability to drive results through a multi-disciplinary team with matrixed reporting relationships.
• Ability to lead and facilitate customer and internal workshops and sessions.
• Acts as role model for Consulting @ Dayforce guidelines.
• Ability and willingness to travel to customer sites as needed.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud.