Services Opportunities (Midwest & East) (56991)

Mill Rock Packaging; Saint Paul, Hutchinson, South Windsor (MN, MN, CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

PTO and company holidays

401(k) with employer match

Disability insurance

Life insurance

Job summary

Mill Rock Packaging in Saint Paul, MN is seeking an opportunistic, detail‑oriented professional to join our Services team for future roles in customer service, planning, and operations. This posting connects you with open and upcoming opportunities across our Midwest facilities.

You’ll support customer orders, production schedules, and day‑to‑day priorities; enter and review ERP data; and collaborate with Sales, Customer Service, and Production to keep work moving.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, production planning, scheduling, order management, manufacturing operations, or a similar detail‑oriented role.
• Strong organizational skills, attention to detail, and the ability to manage changing priorities.
• Clear communication and the ability to work effectively across teams.
• Experience using ERP systems or similar business systems.

Responsibilities

• Support customer orders, production schedules, and day-to-day operational priorities.
• Enter, review, and maintain accurate order, item, or planning information in an ERP system.
• Partner across Sales, Customer Service, Prepress, Quality, Production, and other teams to keep work moving.
• Monitor timelines, communicate updates, and help resolve issues that could affect customers or production.
• Identify opportunities to improve accuracy, efficiency, and the customer experience.

Skills

Customer service

Production planning

Scheduling

Order management

ERP systems

Cross-functional coordination

Education

High school diploma or equivalent

Tools

MS Excel

Job description

Job Details: Job Location: St. Paul, Minnesota - St Paul, MN, Position Type: Full Time, Salary Range: $55000.00 - $75000.00Salary/year, Travel Percentage: Negligible, Job Shift: Day, A quick note about this opportunity:

Interested in growing your career in customer service, planning, or operational support? This posting is a way to connect with Mill Rock Packaging for future opportunities in these areas.

By applying, you'll be considered for future onsite opportunities at our facilities in St. Paul, Minnesota; Hutchinson, Minnesota; or South Windsor, Connecticut. Potential opportunities may include Strategic Service & Planning Coordinator, Client Service Specialist, or Production Planner roles.

Here's how it works:

• This is an opportunistic posting designed to help us build relationships with future talent.
• Applications are reviewed on a rolling basis.
• If your background aligns with a future opportunity, our Talent Acquisition team will reach out directly.
• Opportunities may become available in either our Midwest or East regions based on business needs.

We want to be transparent, so you know exactly what to expect, while creating a way for talented professionals to express interest in joining Mill Rock Packaging.

How you'll make an impact:

Our Services team plays a critical role in connecting customers, Sales, Production, and Operations to help orders move efficiently from planning through delivery. Depending on the opportunity, you may support customer relationships, production planning, order management, scheduling, inventory, or cross-functional coordination.

What you'll do:

• Support customer orders, production schedules, and day-to-day operational priorities.
• Enter, review, and maintain accurate order, item, or planning information in an ERP system.
• Partner across Sales, Customer Service, Prepress, Quality, Production, and other teams to keep work moving.
• Monitor timelines, communicate updates, and help resolve issues that could affect customers or production.
• Identify opportunities to improve accuracy, efficiency, and the customer experience.

What it takes to succeed:

Basic Qualifications

• High school diploma or equivalent.
• Experience in customer service, production planning, scheduling, order management, manufacturing operations, or a similar detail‑oriented role.
• Strong organizational skills, attention to detail, and the ability to manage changing priorities.
• Clear communication and the ability to work effectively across teams.
• Experience using ERP systems or similar business systems.

Preferred Requirements

We value diverse experiences and perspectives—they help us innovate every day. While these qualifications are preferred, they’re not required:

• Experience in manufacturing, packaging, printing, or a related industry.
• Experience supporting customer orders, production schedules, inventory, or supply chain activities.
• Proficiency with Microsoft Excel and Outlook.
• Experience with process improvement or lean manufacturing principles.

Get to know us:

Mill Rock Packaging (MRP) is a growing U.S.-based packaging company and a market leader in designing, engineering, and producing high‑end, sustainable, and customized graphic paperboard, folding carton, and commercial printing products. We serve customers across industries like food and beverage, technology, health and beauty, pharmaceuticals, and more.

What sets us apart? Our culture is built on five core behaviors that guide everything we do:

• Lead with Safety – We put people first, always.
• Build Trust – We keep our promises and act with integrity.
• Innovate and Be Resilient – We embrace challenges and create solutions that raise the bar.
• Include and Collaborate – We believe diverse perspectives make us stronger.
• Raise the Bar – We strive for excellence in every detail.

If you're looking for a place where these values aren't just words but actions, you'll feel right at home here. Curious? Learn more at http://www.millrockpackaging.com!

Why You'll Love Working Here

Our Culture:

We're stronger together. Safety comes first, and we believe our people, customers, and investors are the foundation of our success. Collaboration and respect drive everything we do.

Competitive Compensation:

Your base pay will reflect factors like market location, experience, and skills. Many roles also include performance bonuses as part of the total compensation package.

Benefits That Matter:

• Medical, dental, and vision insurance
• Paid Time Off (PTO) and company holidays
• 401(k) with employer match
• Short-term and long-term disability insurance
• Life insurance
• …and more!

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the position's duties, responsibilities, or requirements.

Mill Rock Packaging is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Recruiting Agencies: Mill Rock Packaging does not accept unsolicited resumes and will not be responsible for any fees associated with them.