ServiceNow TPSM Consultant - Remote Onboarding Expert

SHI; Columbus (OH); Remote; USD 100,000 - 170,000; Full time

Benefits offered by this job

Diversity commitment

Professional growth

Health and financial benefits

World-class facilities

Job summary

SHI International Corp. is seeking a ServiceNow Technical Consultant with expertise in TPSM to lead customer onboarding, system integrations, and automated testing.

You will implement and configure ServiceNow integration capabilities, set up vendor catalogs, data mappings, and bi-directional synchronization, while guiding customers through testing and validation cycles. The role emphasizes supporting UAT, building test plans, and driving regression testing during upgrades, with a focus on

Qualifications

• 3-5 years of experience supporting ServiceNow or similar CSM and ITSM environments.
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Responsibilities

• Install and configure ServiceNow integration functionality for provider and consumer environments.
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Skills

ServiceNow

TPSM

UAT

Automation testing

ATF

Integrations

Playbooks

Customer onboarding

Test automation

Communication

Tools

ServiceNow

Integration Hub

Flow Designer

Job description

SHI International Corp. is seeking a ServiceNow Technical Consultant with expertise in TPSM to lead customer onboarding, system integrations, and automated testing.

You will implement and configure ServiceNow integration capabilities, set up vendor catalogs, data mappings, and bi-directional synchronization, while guiding customers through testing and validation cycles. The role emphasizes supporting UAT, building test plans, and driving regression testing during upgrades, with a focus on