ServiceNow Technical Consultant

HW3; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

HW3 is seeking a ServiceNow Technical Consultant focused on CSM and AI-driven solutions. You will help design, configure, integrate, and enhance ServiceNow deployments for a long-term enterprise engagement.

Key responsibilities include CSM implementations, configuring Flow Designer and Integration Hub, building and supporting workflows and integrations, troubleshooting production issues, and collaborating with functional teams, architects, and business stakeholders while assisting testing and

Qualifications

• ServiceNow development and technical consulting experience.
• Experience with ServiceNow AI capabilities.
• Experience with Flow Designer and Integration Hub.
• Experience with ServiceNow integrations and APIs.

Responsibilities

• Implement and enhance ServiceNow CSM.
• Configure Flow Designer and Integration Hub.
• Build and support ServiceNow workflows and integrations.
• Develop solutions aligned with business and technical requirements.
• Troubleshoot, optimize, and support existing ServiceNow environments.
• Collaborate with architects, stakeholders, and teams; assist testing and deployments.

Skills

ServiceNow development

Technical consulting

CSM

AI capabilities

Tools

Flow Designer

Integration Hub

APIs

Job description

HIRING: ServiceNow Technical Consultant – CSM & AI

Are you a ServiceNow Technical Consultant with strong experience in CSM and AI-driven ServiceNow solutions?

We’re looking for a consultant to help design, configure, integrate, and enhance ServiceNow solutions for a long-term enterprise engagement.

What You’ll Work On

• ServiceNow CSM implementations and enhancements
• Configure Flow Designer & Integration Hub
• Build and support ServiceNow workflows and integrations
• Develop solutions aligned with business and technical requirements
• Troubleshoot, optimize, and support existing ServiceNow environments
• Collaborate with functional teams, architects, and business stakeholders
• Support testing, documentation, deployments, and production issues

What We’re Looking For

• Strong ServiceNow development / technical consulting experience
• Experience with ServiceNow AI capabilities
• Flow Designer & Integration Hub
• ServiceNow integrations and APIs
• Strong troubleshooting and problem-solving skills
• Ability to work with both technical and business stakeholders
• Some travel may be required depending on client needs

Please note: No sponsorship at this time. No C2C and no third-party submissions.