ServiceNow Technical Architect

Bright Vision Technologies; Leander (TX); Remote; USD 165,000 - 185,000; Full time

Job summary

Bright Vision Technologies is seeking a ServiceNow Architect to lead the design, governance, and long-term evolution of the ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications.

The ideal candidate will have enterprise-scale ServiceNow experience, strong influence with engineering, business, and executives, and hands-on expertise in data modelling, security, and integrations. This fully remote, direct W2 role offers significant growth opportunities and impact.

Qualifications

• Bachelor’s or Master’s degree required in CS/IS or related field.
• Eight+ years of ServiceNow experience with architecture/leadership.
• Deep expertise across ServiceNow modules and data model.
• Hands-on with IntegrationHub, REST APIs, and complex integrations.
• Experience designing CMDB, discovery and service mapping.
• Security, ACLs, and role design at scale.

Responsibilities

• Lead the design, governance, and long-term evolution of the ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom apps.
• Shape multi-year roadmaps and establish standards for data, integration, and security to keep the platform scalable and aligned with business priorities.

Skills

Communication

Stakeholder management

Architecture leadership

Platform governance

Enterprise-scale design

Education

Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field

Tools

IntegrationHub

REST APIs

CMDB

Discovery

Scripting

Job description

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.

This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.

Job Title: ServiceNow Technical Architect

Location: 100% Remote (U.S.)

Position Type: Full-time, Direct W2

Salary Range: $165,000–$185,000 Annually

Experience Required: 6+ years

Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position.

We are seeking a ServiceNow Architect to lead the design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. The role combines deep platform mastery with enterprise architecture judgment, driving standards for data, integration, security, and customization that keep the platform scalable, maintainable, and aligned with business priorities. The ideal candidate has architected ServiceNow at enterprise scale, can confidently shape multi-year roadmaps, and brings strong influence across engineering, business, and executive stakeholders.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Eight or more years of ServiceNow experience, with significant time in architecture or technical leadership roles.
• Deep expertise across multiple ServiceNow modules.
• Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals.
• Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios.
• Experience designing CMDB, discovery, and service mapping implementations.
• Strong understanding of platform security, ACLs, and role design at scale.
• Experience leading major upgrades and release planning.
• Excellent communication and stakeholder management skills.
• ServiceNow CTA, CIS, or CSA certifications.

Preferred Qualifications

• ServiceNow Certified Technical Architect (CTA) credential.
• Experience with Now Assist, GenAI Controller, or AI-driven ServiceNow features.
• Exposure to multi-instance, multi-region ServiceNow deployments.
• Experience integrating ServiceNow with major SaaS platforms (Workday, Salesforce, SAP).
• Familiarity with HAM Pro, SAM Pro, or App Engine Studio.

Equal Employment Opportunity (EEO) Statement

Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall.

BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees’ ability to perform their job duties may result in disciplinary action up to and including termination of employment.