ServiceNow SysAdmin Intern - SkillBridge (Top Secret)

Power3 Solutions; Columbia (MD); On-site; USD 25,000 - 39,000; Part time

Job summary

Power3 Solutions is seeking a ServiceNow System Administrator for a SkillBridge Internship in Columbia, MD. The role covers day-to-day ServiceNow administration, configuration, and maintenance within a real-world ITSM environment.

The internship supports active-duty transition under the DoD SkillBridge program for up to six months. Candidates will manage users, ACLs, incidents, changes, and CMDB, collaborate with IT teams, and gain practical experience securing data and delivering reliable

Qualifications

• Experience with ServiceNow platform administration.
• Solid ITSM knowledge and best practices.
• Ability to work with stakeholders to gather requirements.
• Eligible for SkillBridge internship and able to obtain Top Secret clearance.

Responsibilities

• Perform day-to-day administration of the ServiceNow platform, including user and group management, ACLs, business rules, UI policies, UI actions, and client scripts.
• Configure and maintain ServiceNow applications, including Incident, Problem, Change, Service Catalog, Knowledge, and CMDB.
• Develop and implement enhancements, updates, and upgrades to the ServiceNow platform.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and reliability.
• Create and maintain system documentation, including technical specifications, user guides, and operational procedures.
• Work with business stakeholders to gather requirements and implement solutions that meet their needs.
• Provide technical support and troubleshooting for ServiceNow-related issues.
• Ensure data integrity and security within the ServiceNow platform.
• Collaborate with other IT teams to integrate ServiceNow with other systems and tools.
• Stay up to date with the latest features and best practices for ServiceNow.

Skills

ServiceNow

ITSM

SysAdmin

ACLs

CMDB

Job description

Power3 Solutions is seeking a ServiceNow System Administrator for a SkillBridge Internship in Columbia, MD. The role covers day-to-day ServiceNow administration, configuration, and maintenance within a real-world ITSM environment.

The internship supports active-duty transition under the DoD SkillBridge program for up to six months. Candidates will manage users, ACLs, incidents, changes, and CMDB, collaborate with IT teams, and gain practical experience securing data and delivering reliable