ServiceNow Solutions Engineer (Staff)

Southern Glazer's Wine and Spirits, LLC; Town of Florida, Northern (NY, KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

comprehensive medical and prescription

dental and vision plans

401(k) plan

tuition assistance

wellness program

paid vacation and sick leave

Job summary

Southern Glazer's Wine and Spirits in Miramar, FL seeks a Staff Software Engineer – ServiceNow to design, configure, and support scalable ServiceNow solutions that impact multiple domains. You translate business needs into configurations, reviews, and integrations while upholding architectural standards.

You will collaborate in an Agile environment, contribute to CI/CD, mentor engineers, and identify improvements to optimize processes and platform stability.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, IT, or related field or equivalent experience.
• 5+ years of experience in software engineering or ServiceNow development.
• Hands-on experience developing, configuring, integrating, and supporting ServiceNow solutions.
• Experience with ITSM, HRSD, App Engine, ITOM, IRM, SecOps or similar modules.
• Experience working in Agile and DevOps environments.

Responsibilities

• Translate business and technical requirements into ServiceNow configurations, workflows, integrations, user stories, and technical designs.
• Design, develop, configure, test, and support ServiceNow platform solutions aligned with enterprise architecture and standards.
• Integrate ServiceNow with internal and external applications, APIs, and enterprise platforms.
• Review technical designs, code, configurations, and workflows for quality, scalability, and security.
• Troubleshoot production issues and perform root cause analysis.
• Maintain platform stability across development, testing, and production.
• Participate in Agile, DevOps, CI/CD, testing, deployment, and continuous improvement.
• Provide technical guidance and mentorship to engineers and junior team members.
• Identify opportunities to enhance ServiceNow capabilities and optimize business processes.

Skills

ServiceNow development

Agile methodologies

Mentorship

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow Platform

Flow Designer

IntegrationHub

CMDB

CSDM

Job description

Southern Glazer's Wine and Spirits in Miramar, FL seeks a Staff Software Engineer – ServiceNow to design, configure, and support scalable ServiceNow solutions that impact multiple domains. You translate business needs into configurations, reviews, and integrations while upholding architectural standards.

You will collaborate in an Agile environment, contribute to CI/CD, mentor engineers, and identify improvements to optimize processes and platform stability.