Senior ServiceNow Solutions Engineer

Southern-Glazer-S-Wine-; Town of Florida (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Southern Glazer’s Wine and Spirits is seeking a Staff Software Engineer – ServiceNow in Miramar, FL to translate business needs into scalable ServiceNow configurations and integrations. You will design, develop, test, and support platform solutions while aligning with enterprise standards and guardrails.

Join a team that collaborates across disciplines, mentors peers, and drives process improvements. The role emphasizes stability, performance, and continuous delivery in a large, distributed

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or related field; or equivalent experience.
• 5+ years of experience in software engineering, platform engineering, ServiceNow development, or related technical role.
• Hands-on experience developing, configuring, integrating, and supporting ServiceNow solutions.
• Experience with ITSM, HRSD, App Engine, ITOM, IRM, SecOps, or similar modules.
• Experience working in Agile and DevOps environments.

Responsibilities

• Translate business and technical requirements into ServiceNow configurations, workflows, integrations, user stories, and technical designs.
• Design, develop, configure, test, and support ServiceNow platform solutions aligned with enterprise architecture, development standards, and platform guardrails.
• Integrate ServiceNow with internal and external applications, APIs, and enterprise platforms.
• Review technical design specifications, code, configurations, and workflows to ensure quality, scalability, maintainability, security, and adherence to standards.
• Troubleshoot complex production issues and perform root cause analysis.
• Maintain platform stability across development, testing, and production environments.
• Participate in Agile, DevOps, CI/CD, testing, deployment, and continuous improvement activities.
• Provide technical guidance, mentorship, and knowledge sharing to engineers, administrators, and junior team members.
• Identify opportunities to enhance ServiceNow capabilities and optimize business processes.

Skills

Software engineering

ServiceNow development

Agile/DevOps

Education

Bachelors in CS/IT/Related

Tools

Flow Designer

IntegrationHub

CMDB

CSDM

Job description

Southern Glazer’s Wine and Spirits is seeking a Staff Software Engineer – ServiceNow in Miramar, FL to translate business needs into scalable ServiceNow configurations and integrations. You will design, develop, test, and support platform solutions while aligning with enterprise standards and guardrails.

Join a team that collaborates across disciplines, mentors peers, and drives process improvements. The role emphasizes stability, performance, and continuous delivery in a large, distributed