ServiceNow Solutions Architect

Ethereum Technologies LLC; Atlanta (GA); On-site; USD 140,000 - 170,000; Full time

Job summary

ETHEREUM TECHNOLOGIES LLC seeks a ServiceNow Architect to lead the architectural design and roadmap for the ServiceNow platform across ITSM, ITOM, HRSD, SecOps, and CMDB. You will translate business needs into scalable, secure solutions and guide data model strategy in a fast-paced enterprise environment.

You will establish governance, oversee deployments, mentor developers, and stay current with ServiceNow releases and best practices to drive reliability and security.

Responsibilities

• Lead architectural design and roadmap for the ServiceNow platform (ITSM, ITOM, HRSD, SecOps, CMDB).
• Translate business requirements into scalable, secure technical solutions aligned with enterprise standards.
• Act as primary technical liaison for ServiceNow architecture, integrations, and data model strategy.
• Establish and enforce platform governance, standards, and best practices.
• Oversee configuration, customization, and deployment of ServiceNow apps.
• Review and validate solutions to ensure adherence to architectural guidelines.
• Drive CMDB maturity, discovery, service mapping, and data quality initiatives.
• Architect integrations using MID Servers, APIs, and web services.
• Conduct performance reviews to ensure reliability, scalability, and security.
• Provide technical leadership and mentorship to ServiceNow teams.
• Stay updated on ServiceNow releases and best practices.

Job description

• Lead the architectural design and roadmap for the ServiceNow platform-including ITSM, ITOM, HRSD, SecOps, CMDB, and other modules.
• Translate business requirements into scalable and secure technical solutions aligned with enterprise standards.
• Serve as the primary technical liaison for ServiceNow architecture, integrations, and data model strategy.
• Establish and enforce platform governance, development standards, and best practices.
• Oversee the configuration, customization, and deployment of ServiceNow applications.
• Review and validate solutions developed by internal teams and vendors to ensure adherence to architectural guidelines.
• Drive CMDB maturity, discovery architecture, service mapping, and data quality initiatives.
• Architect and guide integrations using MID Servers, APIs, web services, and data exchange frameworks.
• Conduct platform performance reviews and ensure system reliability, scalability, and security.
• Provide technical leadership, mentorship, and guidance to ServiceNow developers and administrators.
• Stay updated on ServiceNow releases, new capabilities, and emerging platform best practices.

ETHEREUM TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ETHEREUM TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ETHEREUM TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract