ServiceNow Senior Developer

ECS; Richmond (VA); On-site; USD 130,000 - 170,000; Full time

Job summary

Everforth ECS in Richmond, VA seeks an experienced ServiceNow Senior Developer to design and implement HRSD solutions with deep Microsoft 365 integration.

You will lead technical projects, optimize employee experiences, and build connections between ServiceNow and the Microsoft ecosystem, including Azure AD, Teams, SharePoint, and Power Platform.

Qualifications

• 5+ years ServiceNow development experience.
• 2+ years with HRSD/Employee Service Center.
• ServiceNow CSA certification.
• Experience integrating Microsoft apps (Azure AD, Teams, Microsoft 365).
• Strong knowledge of Microsoft Graph API and Azure services.
• Expertise in JavaScript, REST/SOAP APIs, and web services.
• Understanding of HR processes and data privacy requirements.

Responsibilities

• Design and implement HRSD modules and workflows.
• Lead technical projects and mentor developers.
• Integrate ServiceNow with the Microsoft 365 ecosystem.
• Create employee self-service portals and knowledge bases.
• Develop onboarding/offboarding/workflow automation.
• Troubleshoot integrations and maintain documentation.

Skills

ServiceNow

HRSD

CSA

Microsoft integration

JavaScript

REST/SOAP APIs

Data privacy

HR processes

Azure AD

Tools

Power BI

Power Platform

Job description

Job Description

Everforth ECS is seeking an experienced ServiceNow Senior Developer to design and implement HR Service Delivery solutions with deep Microsoft 365 integration expertise. You'll lead technical projects, optimize employee experiences, and build seamless connections between ServiceNow and the Microsoft ecosystem.

Key Responsibilities

HR Solution Development

• Build and maintain ServiceNow HRSD modules (Employee Service Center, Case Management, Lifecycle Events)
• Develop automated workflows for onboarding, offboarding, transfers, and employee requests
• Create employee self-service portals and knowledge base solutions
• Integrate with HRIS systems (Workday, SAP SuccessFactors, ADP)

Microsoft Integration

• Integrate ServiceNow with Azure AD, Microsoft 365, and Teams
• Build Teams bots for HR case notifications and approvals
• Connect SharePoint for document management and Outlook for calendar events
• Leverage Microsoft Graph API for data synchronization
• Implement Power Platform integrations (Power Automate, Power BI)

Technical Leadership

• Lead technical design and architecture decisions
• Mentor developers and enforce coding standards
• Troubleshoot complex integrations and workflows
• Document processes and train HR staff

Salary Range: $130,000 - $170,000

General Description Of Benefits

Required Skills

• 5+ years ServiceNow development experience
• 2+ years with ServiceNow HRSD/Employee Service Center
• ServiceNow Certified System Administrator (CSA)
• Proven experience integrating Microsoft applications (Azure AD, Teams, Microsoft 365)
• Strong knowledge of Microsoft Graph API and Azure services
• Expertise in JavaScript, REST/SOAP APIs, and web services
• Understanding of HR processes and data privacy requirements

Desired Skills

• ServiceNow CIS-HR or CAD certification
• Microsoft Azure or Microsoft 365 certifications
• Experience with Power Platform and Power BI
• Knowledge of HR compliance (GDPR, HIPAA)
• Background in HR technology or operations

ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

Everforth ECS

Everforth ECS is the federal segment of Everforth, a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies.

Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.

We Value

• Attracting and developing top talent and high-performing teams
• Fostering a culture that is engaging, accountable, and mission-driven

Meet the challenge. Make a difference with Everforth ECS!