ServiceNow QA Lead

Strategic Staffing Solutions; St. Louis (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

Strategic Staffing Solutions is seeking a Portfolio QA Lead to govern testing across a Digital project portfolio. This W2 contract role focuses on enforcing Enterprise Testing Gates and ensuring standardized testing practices across vendors and teams.

Responsibilities include coordinating test readiness, validating designs for functional, performance, and security tests, and mentoring project testing leads to improve portfolio-wide quality visibility.

Qualifications

• Experience leading QA/testing governance across multiple projects.
• Proven ability to execute Enterprise Testing Gates.
• Mentor and onboard Project Testing Leads.
• Ability to coordinate cross-project testing activities.

Responsibilities

• Execute the five Enterprise Testing Gates for all Project Testing Leads in the portfolio.
• Provide a single governance point across every project in the portfolio.
• Ensure gate decisions remain independent of day-to-day testing execution.
• Confirm requirements, scope and acceptance criteria support testing readiness.
• Verify the solution design supports functional, performance, security, and resiliency testing.
• Confirm automation and regression readiness before Build finishes.
• Validate environments, data, integrations, and test assets prior to SIT entry.
• Assess testing completion, defects, and deployment readiness before go-live.
• Ensure ETS standards are adopted on portfolio projects above the small project threshold.
• Mentor and onboard Project Testing Leads across the portfolio.
• Drive adoption of ETS dashboards and reporting for portfolio-level visibility.
• Identify where test automation and performance testing should be used across the portfolio.
• Escalate cross-project testing risks and resources to ETS leadership.

Skills

Test Lead experience

Testing governance

QA leadership

Enterprise testing gates

Tools

ServiceNow

Job description

12+ Months with opportunity to extend

W2 Contract role

*ServiceNow Test Lead experience is required.

Role Summary

The Portfolio QA Lead provides consistent testing governance and quality oversight across every Digital project within an assigned portfolio. This role owns the execution of the Enterprise Testing Gates and ensures testing standards are applied uniformly regardless of which team or vendor delivers the project.

Key Responsibilities:

• Execute the five Enterprise Testing Gates for all Project Testing Leads within the assigned portfolio.
• Provide a single, consistent governance point across every project in the portfolio.
• Keep gate decisions independent of day-to-day project test execution and prevent self-certification; where the Portfolio QA Lead also serves as Project Testing Lead.
• Confirm requirements, scope, and acceptance criteria are ready to support testing at the Test Readiness Assessment.
• Verify the solution design supports functional, integration, performance, security, and resiliency testing.
• Confirm automation and long-term regression readiness before Build completes.
• Validate environments, data, integrations, and test assets prior to SIT entry.
• Assess testing completion, defect status, and deployment readiness prior to go-live.
• Ensure ETS Standards are adopted on all portfolio projects above the small project threshold.
• Mentor, onboard, and support Project Testing Leads across the portfolio.
• Drive adoption of ETS dashboards and reporting to give leadership portfolio-level quality visibility.
• Identify where test automation and performance testing should be leveraged across the portfolio.
• Escalate cross-project testing risks, issues, and resource needs to ETS leadership.