ServiceNow Principal Domain Architect - Remote

Talentify; Norfolk (VA); Remote; USD 154,000 - 228,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan (401k/403b)

Paid Time Off

Job summary

Sentara is seeking a ServiceNow Principal Domain Architect to lead and shape enterprise domain and infrastructure architecture.

The role is fully remote and requires extensive experience with ServiceNow across multiple modules, plus strong stakeholder communication and independent leadership capabilities. Compensation includes base pay and benefits within Sentara’s standard package.

Qualifications

• 8+ years of relevant experience with a degree (Required).
• 10+ years of relevant experience without a degree (Required).
• Strong familiarity with ServiceNow Suite (ITSM, SPM, FSM, ITOM, IRM, EA) and analytics.
• Proven ability to communicate effectively with business and technical stakeholders.
• Experience leading large projects with limited oversight.

Responsibilities

• Lead and oversee large projects or processes with limited oversight.
• Coach, review, and delegate work to senior/ junior staff.
• Solve complex problems and make architectural decisions.

Skills

ServiceNow

Domain Architecture

Stakeholder communication

Independent work

Analytical problem solving

Education

8+ years of relevant experience with a degree

10+ years of relevant experience without a degree

Tools

ServiceNow Suite

ITSM

ITOM

AI

Job description

ServiceNow Principal Domain Architect - Remote

Open Full-time Pay not stated

About this job

City/State

Norfolk, VA

Work Shift

First (Days)

Overview

Sentara is hiring a ServiceNow Principal Domain Architect!

This position is fully remote!

The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization’s future-state business capabilities and drive the organization’s targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies. Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise’s technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions. A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.

Responsibilities typically include

• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.

Education

• 8+ years of relevant experience with a degree (Required)
• 10+ years of relevant experience without a degree (Required)

Certification/Licensure

• ServiceNow Architect Certification (Preferred)

Experience

• 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required)
• Minimum 2 to 3 years of ServiceNow architect-level experience (Required)
• ServiceNow experienced, certified Architect
• Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
• Proven ability to communicate effectively with both business and technical stakeholders.
• Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
• Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
• Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $153,670.40 - $228,009.60 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Long-Term, Short-Term Disability, and Critical Illness plans
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.