ServiceNow Platform Lead & Development Manager

Peraton; Chantilly (VA); On-site; USD 112,000 - 179,000; Full time

Benefits offered by this job

Subsidized benefits

25 days PTO

Bonus potential

Job summary

Peraton is seeking a ServiceNow Development Manager to lead a team of developers delivering secure, scalable ServiceNow solutions for mission operations. You will provide technical leadership, manage personnel, and oversee development across workflows, integrations, and platform configurations.

The role requires 10+ years in IT, 3+ years leading technical teams, TS/SCI with polygraph, and deep experience with ServiceNow, Flow Designer, and ITSM/ITOM/CMDB domains.

Qualifications

• 10+ years of related IT experience.
• 3+ years of experience leading, supervising, or managing technical teams.
• Active TS/SCI clearance with the ability to obtain and maintain a polygraph.
• Experience leading ServiceNow development teams supporting platform administration, application development, workflow automation, and integration activities.
• Experience with ServiceNow workflows, Flow Designer, business rules, scripting, Service Catalog development, and platform configuration.
• Experience supporting ServiceNow integrations and interface development with external systems.
• Experience working in Agile / Scrum or other iterative development environments.

Responsibilities

• Lead, mentor, and develop a team of ServiceNow developers and platform engineers.
• Provide technical direction and oversight for ServiceNow development, configuration, and administration activities.
• Oversee workflows, Flow Designer solutions, business rules, client scripts, script includes, and custom ServiceNow applications.
• Guide development of Service Catalog offerings and end-to-end request fulfillment processes.
• Provide oversight for integrations between ServiceNow and external systems utilizing web services and IntegrationHub.
• Support development and enhancement of Service Portal pages and user-facing platform experiences.
• Oversee platform security, scalability, and maintainability; enforce changes and testing.
• Coordinate deployment planning, release readiness, and rollback procedures; assist with weekly status reporting.

Skills

Leadership

Communication

Agile / Scrum

Stakeholder engagement

Strategic thinking

Mentoring / coaching

Performance management

Tools

ServiceNow

IntegrationHub

REST APIs

SOAP web services

ITSM / ITOM / CMDB

Job description

Peraton is seeking a ServiceNow Development Manager to lead a team of developers delivering secure, scalable ServiceNow solutions for mission operations. You will provide technical leadership, manage personnel, and oversee development across workflows, integrations, and platform configurations.

The role requires 10+ years in IT, 3+ years leading technical teams, TS/SCI with polygraph, and deep experience with ServiceNow, Flow Designer, and ITSM/ITOM/CMDB domains.