ServiceNow Platform Engineer — Scale & Modernize IT

4500 Marathon Petroleum Company LP; San Antonio (TX); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Discretionary annual bonus

Job summary

Marathon Petroleum Company LP in San Antonio, Texas seeks a Platform Engineer to own the ServiceNow platform’s governance, performance, and modernization. You will collaborate with product owners, architects, cybersecurity, and development teams to deliver secure, scalable capabilities aligned with enterprise architecture.

The role emphasizes monitoring, design, compliance, and dashboarding to support continuous platform evolution.

Qualifications

• Bachelor’s degree in information technology or related field, or equivalent experience.
• 2+ years of relevant experience preferred.
• Experience with ServiceNow platform integration design, development and support preferred.
• Knowledge of ITSM, ITAM, ITOM, CMDB, CSDM, Discovery, APM, SPM, Now Assist and AI capabilities preferred.
• Familiarity with SDLC, Agile and Release Management processes.

Responsibilities

• Monitors infrastructure platforms to identify performance issues and anomalies.
• Analyzes data to establish baselines and reports trends for improvement.
• Collaborates on performance tuning and resource optimization for efficiency.
• Leads design and configuration of complex platforms with best practices.
• Ensures compliance with original design and configuration; corrects deviations.
• Builds and deploys highly available and scalable infrastructure solutions.
• Develops dashboards and reporting frameworks to track performance metrics.
• Provides user support and troubleshoots complex hardware/software issues.

Skills

Adaptability

AI Fundamentals

Change Management

Cloud Infra Mgmt

Computer Networking

Cybersecurity Risk Mgmt

DevSecOps

General Programming

Infrastructure as Code

IT Infrastructure Mgmt

Performance Monitoring

Policy Management

Process Automation

Service Delivery Mgmt

Systems Administration

System Platform

Systems Testing

Systems Integration

Troubleshooting

Education

Bachelor’s Degree in Information Technology or related field

Tools

ServiceNow platform

Job description

Marathon Petroleum Company LP in San Antonio, Texas seeks a Platform Engineer to own the ServiceNow platform’s governance, performance, and modernization. You will collaborate with product owners, architects, cybersecurity, and development teams to deliver secure, scalable capabilities aligned with enterprise architecture.

The role emphasizes monitoring, design, compliance, and dashboarding to support continuous platform evolution.