ServiceNow Platform Engineer Principal

aep; Columbus (OH); On-site; USD 99,000 - 129,000; Full time

Job summary

American Electric Power (AEP) seeks an experienced ServiceNow Developer to join a professional Technology team in Columbus, OH. You will design, develop, and install advanced software solutions, building high-quality, innovative applications in line with architecture and best practices.

You will work across waterfall or agile teams, collaborate with project management, business analysts and infrastructure, and drive upgrades, integrations, and data governance while delivering scalable,

Qualifications

• 7+ years of hands-on ServiceNow development experience.
• Experience planning, testing, and executing annual upgrades.
• Strong knowledge of the ServiceNow platform architecture, development framework, and best practices.
• Extensive experience with CMDB, Discovery, Service Mapping, and data governance.
• Experience developing integrations using REST, SOAP, and Integration Hub.
• Proficiency in JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and UI customization. Additional code languages such as powershell , python, bash, C++ are a plus.
• Experience supporting or migrating between on-premises and cloud ServiceNow environments are a plus.

Responsibilities

• Design, develop and installs advanced software solutions.
• Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices.
• Design, modify, develop, write, implement and troubleshoot software programming applications.
• Support and/or install software applications.
• Participate in the testing process through test review and analysis, test witnessing and certification of software.
• Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families.

Skills

ServiceNow

JavaScript

Flow Designer

REST

SOAP

Integration Hub

CMDB

Discovery

Service Mapping

Cloud Migration

Education

Bachelor's degree in computer science, engineering, or related technical field

Tools

ServiceNow

Job description

Job Summary

Part of a larger team delivering high quality technology solutions to the business. Design, develop and installs advanced software solutions. Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices. Design, modify, develop, write, implement and troubleshoot software programming applications. Support and/or install software applications. Participate in the testing process through test review and analysis, test witnessing and certification of software. Works within a Waterfall or Agile methodology/framework based team. Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families.

Job Description

What you'll do:

Essential Job Functions & Tasks

• 7+ years of hands-on ServiceNow development experience.
• Proven experience planning, testing, and executing ServiceNow annual upgrades.
• Strong knowledge of the ServiceNow platform architecture, development framework, and best practices.
• Extensive experience with CMDB, Discovery, Service Mapping, and data governance.
• Experience developing integrations using REST, SOAP, and Integration Hub.
• Proficiency in JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and UI customization. Additional code languages such as powershell , python, bash, C++ are a plus.
• Experience supporting or migrating between on-premises and cloud ServiceNow environments are a plus.
• Ability to collaborate with business stakeholders, architects, and technical teams to deliver scalable solutions.
• Strong troubleshooting, problem-solving, and documentation skills.

What We're Looking For:

Education Requirements

Bachelor's degree in computer science, engineering, or related technical field is required.

Work Experience Requirements

7 years relevant work experience is required. An equivalent combination of education and related experience may be considered.

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade: SP20-008

Compensation Range: $98,993.00 - $128,688.00

Physical Demand Level for this job is:

S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.

When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.