ServiceNow Platform Engineer

Huntington Bancshares, Inc.; Atlanta (GA); On-site; USD 77,000 - 154,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life insurance

Disability insurance

Retirement savings plan

Paid leave

Paid holidays

PTO

Job summary

Huntington National Bank is seeking a ServiceNow Platform Engineer to provide technical and consultative support on complex matters. You will analyze, design, and develop systems based on user specifications and help train staff across the platform.

The role emphasizes security, reporting, and continuous platform improvement, with office-based work and opportunities for flexible arrangements. An OOP focus and REST/JSONv2 expertise are valued.

Qualifications

• Bachelor's Degree or 4+ years of equivalent experience.
• 5+ years of ServiceNow platform engineering or related technical experience.
• Experience with ITSM/CSM or related modules is a plus.
• Ability to train and share knowledge with teams.

Responsibilities

• Manage and resolve issues against ServiceNow applications.
• Advise internal teams regarding process and technology inefficiencies within the platform.
• Perform routine maintenance including performance monitoring and error remediation.
• Maintain and improve platform stability and best practices.

Skills

ServiceNow platform engineering

OOP

REST

JSONv2

Security ACLs

Education

Bachelor's Degree

4+ years of equivalent experience

Tools

Web Services

REST API

JSONv2

Job description

Description

This position is an onsite position and is available to be filled at any Huntington Corporate office location (see location options on posting)

Summary:

The ServiceNow Platform Engineer provides technical and consultative support on the most complex technical matters. Provides technical and consultative support on the most complex technical matters. Analyzes, designs, and develops systems based upon user specifications. Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends. May assist with identifying training needs or with training of less experienced staff. May serve as project leader for specific projects.

Detailed Description:

• Manage and resolve issues against ServiceNow applications

• Advise internal teams and lines of business regarding process and technology inefficiencies within the platform

• Perform routine maintenance to include performance monitoring and error identification/ remediation

• Maintain and improve the overall stability of the platform ensuring best practices are identified and incorporated into the platform

• Experience with ServiceNow best practices and understand the best solutions to remediate technical debt in the Now platform

• Manage Instance Security, User/Group access, roles and associated relationships, and Access Control Lists (ACLs)

• Provide training and knowledge across the platform to our internal team and external business partners

• Develop reporting strategy and maintenance plan for platform wide reporting

• Strong knowledge and experience with object-oriented programming (OOP)

Basic Qualifications:

• Bachelor's Degree or 4+ additional years of equivalent experience.

• 5+ years of ServiceNow platform engineering or related technical experience.

Preferred Qualifications:

• Configuration and modification of the ServiceNow platform in the following areas IT Service Management (ITSM), Customer Service Management (CSM), Intelligent Apps, HR Service Delivery, Security Operations, Governance, Risk & Compliance (GRC) or Integrated Risk Management (IRM), Software Asset Management (SAM), IT Business Management (ITBM), and IT Operations Management (ITOM)

• Familiarity with the User Experience Tools, Service Intelligence, and Service Experiences

• Knowledge and Experience working with Web Services, REST, JSONv2

  Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

$77,000 - $154,000 Annual Salary

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.