ServiceNow ITSM Architect — Part-Time (Atlanta)

FIRSTNET GLOBAL LLC; Atlanta (GA); On-site; USD 55,104 - 82,656; Part time

Job summary

FIRSTNET GLOBAL LLC is seeking a Servicenow ITSM Certified Architect in Atlanta, GA. This part-time position involves developing strategies for integrating observability with IT Operations Management and providing recommendations for user feedback processes. Ideal candidates will have ITSM certification and experience in relevant areas. The role focuses on enhancing operational efficiencies and improving service delivery within the IT domain.

Responsibilities

• Develop strategies for integrating observability with IT Operations Management (ITOM), IT Service Management (ITSM), SDLC, and testing processes.
• Provide recommendations on collecting user feedback and establishing processes for identifying enhancement opportunities.

Job description

FIRSTNET GLOBAL LLC is seeking a Servicenow ITSM Certified Architect in Atlanta, GA. This part-time position involves developing strategies for integrating observability with IT Operations Management and providing recommendations for user feedback processes. Ideal candidates will have ITSM certification and experience in relevant areas. The role focuses on enhancing operational efficiencies and improving service delivery within the IT domain.