ServiceNow ITOM Transformation Lead - Hybrid

EY; Memphis (TN); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation package

Medical, dental, and pension plans

Flexible vacation policy

Job summary

EY is looking for a ServiceNow Consulting Manager to lead transformation teams in delivering end-to-end projects. This role involves managing client relationships, developing solutions to complex issues, and mentoring a multi-disciplinary team. Ideal candidates have extensive ServiceNow experience and a strong consulting background.

We offer a competitive salary range of $142,600 to $261,500, comprehensive benefits, and a flexible hybrid work model.

Qualifications

• 4–6 years of relevant ServiceNow ITOM/CMDB project experience.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• 5+ years of Big-4 or equivalent consulting experience.

Responsibilities

• Manage end-to-end delivery of ServiceNow solutions and projects.
• Engage in coding and programming for user interface development.
• Lead and mentor a team of 5–10+ resources.

Skills

Business acumen

Executive communication

Problem-solving

Teamwork

Experience with waterfall and agile models

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

AI solutions

Job description

EY is looking for a ServiceNow Consulting Manager to lead transformation teams in delivering end-to-end projects. This role involves managing client relationships, developing solutions to complex issues, and mentoring a multi-disciplinary team. Ideal candidates have extensive ServiceNow experience and a strong consulting background.

We offer a competitive salary range of $142,600 to $261,500, comprehensive benefits, and a flexible hybrid work model.