ServiceNow ITOM Engineer ( FedRAMP)

Globalchannelmanagement; Dallas (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

Globalchannelmanagement is seeking a ServiceNow ITOM Engineer with 8-10 years of experience in Dallas, TX. This role requires expertise in the ITOM suite within ServiceNow, including the CSDM and CMDB frameworks.

The ideal candidate must have a ServiceNow Certified Systems Administrator certificate and a strong understanding of FedRAMP security and regulatory compliance. Knowledge on Infrastructure environment setup and experience in integration using REST API are also essential for this position.

Qualifications

• 8-10 years of experience is required.
• Must have strong knowledge on Mid server placement for FedRAMP instances.
• Good understanding of monitoring tools and their reports.

Responsibilities

• Work with the ITOM suite within ServiceNow.
• Assure compliance with FedRAMP regulations.
• Create reliable, high-availability environments.

Skills

Experience of ITOM suite

Knowledge on FedRAMP security

ServiceNow Certified Systems Administrator

Knowledge of Infrastructure setup

Experience in integration using REST API

Knowledge of Agile Scrum methodology

Job description

About the job ServiceNow ITOM Engineer ( FedRAMP)

ServiceNow ITOM Engineer ( FedRAMP) needs 8-10 years experience

ServiceNow ITOM Engineer ( FedRAMP ) requires:

• Experience of ITOM suite (CSDMCMDB Discovery Service Mapping Event Management) within ServiceNow
• Knowledge on FedRAMP security, authorization, and continuous monitoring
• ServiceNow Certified Systems Administrator (Mandatory)
• Onsite at any of these locations- San Francisco, CA/Cincinnati, OH/ Dallas, TX
• Strong knowledge on Mid server placement for FedRAMP instance as well as handling NERC assets in line with regulatory compliance.
• Intermediate knowledge and ability of understanding Infrastructure environment setup (Server Network Storage etc.)
• Good understanding in Monitoring tool Knowledge and experience with base platform reports
• Experience in integration using REST API SOAP any other technology
• Knowledge of unit testing| system integration testing| performance testing| user acceptance testing| or any client-specific testing
• Worked with and understands the value in creating repeatable processes to design development| test| staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile Scrum methodology
• Basic knowledge with ITIL industry standards Knowledge of software development lifecycle (SDLC)