ServiceNow IRM Onsite Technical Engineer / Developer

TechDigital Group; Charlotte (NC); Sur place; USD 90 000 - 135 000; Plein temps

Résumé du poste

TechDigital Group is seeking a ServiceNow IRM/GRC engineer for an onsite delivery in Charlotte, NC. You will configure and develop ServiceNow capabilities, collaborate with client stakeholders, and drive modernization efforts across Archer-to-ServiceNow migrations.

The role requires strong JavaScript and ServiceNow scripting, Flow Designer, IntegrationHub, REST APIs, and experience with dashboards. You will build POCs, participate in Agile ceremonies, and coordinate with offshore pods to

Qualifications

• 2-4+ years of ServiceNow configuration or development experience.
• Hands-on ServiceNow IRM/GRC implementation or technical configuration experience.
• Strong JavaScript and ServiceNow scripting experience.
• Experience with Flow Designer, IntegrationHub, REST APIs, UI Policies, reports, and dashboards.
• Ability to work directly with client technical stakeholders in an onsite delivery setting.
• Experience supporting Agile technical delivery, testing, deployment, and production stabilization.
• Minimum 4 years experience in cloud environments (AWS, GCP, OpenShift, or comparable private cloud).

Responsabilités

• Configure and develop ServiceNow IRM/GRC capabilities supporting the Archer-to-ServiceNow migration and modernization effort.
• Collaborate onsite with Client technical stakeholders on technical story elaboration, implementation planning, workflow design, and solution validation.
• Build POCs and rapid prototypes to validate technical approaches and accelerate delivery decisions.
• Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flow Designer flows, integrations, reports, and dashboards.
• Support REST/SOAP integrations, IntegrationHub, import sets, transform maps, migration validation, and technical defect resolution.
• Participate in Agile ceremonies, estimation, code reviews, unit testing, system testing, deployment, and hypercare.
• Coordinate closely with the offshore technical pod and technical lead to maintain consistent implementation standards and delivery continuity.

Connaissances

ServiceNow configuration

ServiceNow scripting

Flow Designer

IntegrationHub

REST APIs

UI Policies

Client Scripts

Script Includes

Reports and dashboards

Agile delivery

Cloud environments

Description du poste

Job Description / Responsibilities

• Configure and develop ServiceNow IRM/GRC capabilities supporting the Archer-to-ServiceNow migration and modernization effort.
• Collaborate onsite with Client technical stakeholders on technical story elaboration, implementation planning, workflow design, and solution validation.
• Build POCs and rapid prototypes to validate technical approaches and accelerate delivery decisions.
• Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flow Designer flows, integrations, reports, and dashboards.
• Support REST/SOAP integrations, IntegrationHub, import sets, transform maps, migration validation, and technical defect resolution.
• Participate in Agile ceremonies, estimation, code reviews, unit testing, system testing, deployment, and hypercare.
• Coordinate closely with the offshore technical pod and technical lead to maintain consistent implementation standards and delivery continuity.

Qualifications

• 2-4+ years of ServiceNow configuration or development experience.
• Hands-on ServiceNow IRM/GRC implementation or technical configuration experience.
• Strong JavaScript and ServiceNow scripting experience.
• Experience with Flow Designer, IntegrationHub, REST APIs, Business Rules, Client Scripts, Script Includes, UI Policies, reports, and dashboards.
• Ability to work directly with client technical stakeholders in an onsite delivery setting.
• Experience supporting Agile technical delivery, testing, deployment, and production stabilization.
• Minimum 4 years experience in cloud environments (AWS, GCP, OpenShift, or comparable private cloud).

Team context: 1 of 3 onsite technical engineer positions on a 13-member ServiceNow IRM technical delivery pod (3 onsite + 10 offshore) supporting Client's Archer-to-ServiceNow IRM migration.

• Experience with Claude or related AI-assisted development/engineering tooling - highly preferred.
• Based in North Carolina or able to support onsite delivery in North Carolina - highly preferred.
• Archer-to-ServiceNow migration or broader GRC platform migration experience.
• Financial Services and regulated-enterprise delivery experience.
• ServiceNow CSA, CAD, or CIS-IRM / Risk and Compliance certification preferred.