ServiceNow Integrated Risk Management Capability Leader

Cognizant; New York (NY); On-site; USD 142,000 - 167,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a ServiceNow Integrated Risk Management Capability Leader to shape and deliver risk and compliance solutions for clients across North America. You will collaborate with delivery leaders, account teams, architects, and customers to strengthen regulated programs.

You will serve as the senior technical authority for complex ServiceNow IRM implementations, lead high-priority escalations, define roadmaps, and create reusable accelerators and governance controls to scale

Qualifications

• 14–18 years of technology consulting or delivery experience.
• 8+ years delivering ServiceNow IRM or GRC solutions.
• Deep experience designing policy and compliance workflows on ServiceNow.
• Proven ability to lead complex escalations and communicate risk to stakeholders.
• Experience defining solution architecture and governance for enterprise-scale programs.

Responsibilities

• Serve as senior technical authority for ServiceNow IRM/GRC implementations.
• Lead resolution of high-priority technical escalations with delivery and account leadership.
• Define and communicate IRM roadmap; advise on platform strategy and priorities.
• Create reusable accelerators, delivery standards, and governance controls.
• Lead solution architecture for risk- and compliance-focused pursuits and enable practitioners.

Skills

Tech consulting experience

Delivery experience

ServiceNow IRM experience

Senior technical authority

Executive communication

Education

ServiceNow Certified Implementation Specialist – Risk and Compliance

Tools

ServiceNow Platform

Job description

ServiceNow Integrated Risk Management Capability Leader

About the role

As a ServiceNow Integrated Risk Management Capability Leader, you will make an impact by shaping and delivering risk and compliance solutions for clients across North America. You will be a valued member of the global ServiceNow Center of Excellence and work collaboratively with delivery leaders, account teams, architects, and customers to strengthen regulated and risk-sensitive programs.

In this role, you will:

• Serve as the senior technical authority for complex ServiceNow Integrated Risk Management and Governance, Risk, and Compliance implementations, including policy and compliance management, risk automation, and audit workflows.
• Lead the resolution of high-priority technical escalations involving compliance or regulatory exposure in partnership with delivery and account leadership.
• Define and communicate the Integrated Risk Management roadmap, advising customers on platform strategy and priorities during executive and quarterly business reviews.
• Create reusable accelerators, solution patterns, delivery standards, and governance controls that improve quality and support capability growth.
• Lead solution architecture for risk- and compliance-focused pursuits and develop practitioners through structured enablement and certification support.

Work model

The work model and hiring location for this role will be confirmed based on business and client requirements. Regardless of the working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered

• 14–18 years of relevant technology consulting or delivery experience, including at least 8 years delivering ServiceNow Integrated Risk Management or Governance, Risk, and Compliance solutions.
• Current ServiceNow Certified Implementation Specialist – Risk and Compliance certification.
• Deep experience designing and delivering policy and compliance management, risk, audit, and regulatory workflows on the ServiceNow platform.
• Proven ability to lead complex technical escalations and communicate risk, options, and recommendations to senior customer and delivery stakeholders.
• Experience defining solution architecture, delivery governance, roadmaps, and reusable assets for enterprise-scale programs.

These will help you stand out

• Working knowledge of governance and compliance frameworks such as Sarbanes-Oxley, NIST, and ISO 27001.
• Experience leading ServiceNow engagements in regulated industries such as financial services, healthcare, or the public sector.
• Experience building Integrated Risk Management accelerators, delivery playbooks, or market offerings.
• Success leading architecture for proposals and executive-level customer presentations.
• Experience coaching practitioners and supporting ServiceNow certification growth.

We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and other compensation

Applications will be accepted through November 20, 2026.

The annual salary for this position is $141,500–$166,500, depending on the successful candidate’s experience and other qualifications.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan