ServiceNow HR Associate Project Manager

Valid8 Financial, Inc.; Town of Florida (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

401K with a 4% contribution

Vacation and Volunteer Benefits

World-class co-workers

Job summary

Valid8 Financial, Inc. is looking for a dedicated Project Manager to lead ServiceNow projects in the Town of Florida. This role requires 3-8 years of experience in leading Enterprise Software deployments, excellent communication skills, and a customer-centric attitude. Responsibilities include serving as a primary contact for customers, coordinating project activities, and ensuring project success through effective oversight. The position offers benefits such as a 401K plan and vacation time, working within a world-class team.

Qualifications

• 3 - 8 years of experience leading Enterprise Software deployments.
• First-class communication and presentation skills required.
• Ability to travel up to 15%.

Responsibilities

• Serve as primary customer contact for ServiceNow projects.
• Lead project initiation, execution, and closure.
• Coordinate and schedule key workshops and activities.

Skills

Project management methodologies

Communication skills

Interpersonal skills

Customer-centric attitude

Agility

Tools

ServiceNow

Job description

At Stridepath Consulting, we specialize in transforming employee experiences through ServiceNow’s HR platforms. As a dedicated ServiceNow partner, we combine deep platform expertise with a sharp focus on delivering real value for our clients. What sets us apart isn’t just what we do, but how we do it: our team lives by the values of T.H.I.S., Team First, Humble, Innovative, and Service-Oriented. We’re building a world‑class service organization that leads with heart, delivers with precision, and drives meaningful change at scale. We don’t just aim to lead, we are the leader in ServiceNow HR solutions.

What We’re Looking For:

Project Manager. The Project Manager is an intricate member and leader of our project teams who instinctively knows how to incorporate lessons learned from past projects to their current work. Understands the need to build on the extensive knowledge of what works and more importantly… what doesn’t work. PMs drive our projects to success!

Be the One to:

• Serve as primary customer contact for professional service projects on the ServiceNow platform
• Project manage all aspects of ServiceNow projects for our customers
• Lead project initiation, project execution, and project close activities
• Coordinate and schedule key workshops, and development, testing, and deployment activities with customers
• Engage in timely and effective communications to customers, provide status reports, and facilitate executive steering committee meetings
• Evaluate the risks, anticipate issues, mitigate, and resolve
• Demonstrate expert understanding of project management methodologies and principles
• Develop a keen understanding of the products we implement and our customer’s business
• Participate in pre‑sales activities as needed
• Be agile, stay agile

What You Need:

• 3 - 8 years of experience leading Enterprise Software deployments as a consultant or internal project manager
• First‑class communication and presentation skills
• Strong interpersonal skills, customer‑centric attitude
• Drop the ME and work as WE
• Ability to travel up to 15%
• ServiceNow or comparable case management implementation experience - PLUS

What We Offer:

• 401K with a 4% contribution
• Vacation and Volunteer Benefits
• World‑class co‑workers

Stridepath Consulting is an Equal Employment Opportunity Employer -race/ color/ religion/sex/ sexual orientation/ national origin/age/ disability/ gender identity/veteran status.