ServiceNow Engineer

Apex Systems; Cincinnati (OH); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company is seeking a ServiceNow Engineer with strong experience in customizing and enhancing ServiceNow ITSM and ITOM. The role involves development, documentation, and collaboration to improve business processes and implement new services effectively. Ideal candidates will have expertise in Web 2.0 technologies and the application development lifecycle.

Benefits

Medical, dental, vision, life, and disability insurance

Employee stock purchase program

401K program with company match after 12 months

Health Savings Account

Employee Assistance Program with counseling sessions

Professional development opportunities

Qualifications

• Strong knowledge of Web 2.0 Technologies.
• Solid understanding of application development lifecycle.

Responsibilities

• Participate in the design, development, and implementation of enhancements of ServiceNow instances.
• Document system and application architectures and maintain the Service-Now platform.
• Develop and implement solutions to fulfill business requirements and assist with translating them into technical requirements.

Skills

Web 2.0 Technologies

Web communication protocols

Job description

Duration: 6 months, possibility of extension

Location: Remote, client in Cincinnati, OH

Candidates must be open to work without sponsorship both now and in the future.

Candidates must work on the W2 of Apex Systems – there are no C2C/1099 options.

Apex Systems is looking for a ServiceNow Engineer with strong experience developing customizations and enhancements for ServiceNow ITSM and ITOM.

Responsibilities:

• Participate in the design, development, and implementation of enhancements of Service-now instances.
• Document system and application architectures and maintain the Service-Now platform for Enterprise Information Systems (EIS).
• Design, develop, optimize, and enhance Service-now application software to deliver solutions that automate and audit business processes.
• Develop and implement designed solutions to fulfill business requirements and test, analyze, collaborate and assist with translating those business requirements into technical requirements to ensure a smooth implementation of new enhancements, applications, modules or integrations of new services with other platforms.

Qualifications:

• Strong knowledge of Web 2.0 Technologies and Web communication protocols.
• Solid understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control release management and deployment.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.