ServiceNow Developer - ITSM, Apps & Integrations

Robotic Technologies Automation; Minneapolis (MN); On-site; USD 80,000 - 110,000; Full time

Job summary

Robotic Technologies Automation is seeking a ServiceNow Developer to design and maintain ServiceNow applications, customize the platform, and automate workflows in a fast-paced enterprise IT environment. The role focuses on platform customization, ITSM integration, and building custom apps with ServiceNow Studio, plus REST/SOAP integrations and performance improvements.

Collaborative team player with strong documentation skills and ability to support upgrades and deployments, ensuring alignment

Qualifications

• Proven ability to develop and customize ServiceNow platforms.
• Experience with ITSM processes including Incident, Problem, and Change Management.
• Experience with REST and SOAP integrations and ServiceNow Studio.

Responsibilities

• Develop and customize ServiceNow applications.
• Configure workflows, business rules, and client scripts.
• Implement ServiceNow modules based on business requirements.
• Develop custom applications using ServiceNow Studio.
• Integrate ServiceNow with external enterprise applications.
• Develop REST and SOAP integrations.
• Troubleshoot platform issues and improve system performance.
• Support platform upgrades and deployment activities.
• Prepare technical documentation and implementation plans.

Tools

ServiceNow Platform Development

ServiceNow ITSM

Incident, Problem, Change Management

Job description

Robotic Technologies Automation is seeking a ServiceNow Developer to design and maintain ServiceNow applications, customize the platform, and automate workflows in a fast-paced enterprise IT environment. The role focuses on platform customization, ITSM integration, and building custom apps with ServiceNow Studio, plus REST/SOAP integrations and performance improvements.

Collaborative team player with strong documentation skills and ability to support upgrades and deployments, ensuring alignment