ServiceNow Developer (Developer III)

INSPYR Solutions; Charlotte (NC); Hybrid; USD 120,000 - 165,000; Full time

Job summary

INSPYR Solutions is seeking a Senior ServiceNow Developer in Charlotte, NC. This hands-on role focuses on HRSD, ITSM, and platform integrations, delivering scalable solutions in an Agile environment.

The ideal candidate has 5+ years of ServiceNow development, strong JavaScript and Glide API skills, and experience with REST/SOAP integrations and MID Server. CAD certification is a plus and 4 days onsite with 1 day remote.

Qualifications

• 5+ years of hands-on ServiceNow development experience.
• Strong proficiency in JavaScript and the ServiceNow Glide API.
• Experience developing Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flow Designer workflows.
• Experience building and supporting REST and SOAP integrations.
• Experience with HRSD and ITSM modules.
• Hands-on with IntegrationHub and MID Server.
• Experience working in Agile/Scrum environments.

Responsibilities

• Design, develop, and maintain custom ServiceNow applications and platform enhancements.
• Configure and develop Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Flow Designer workflows.
• Build and support Service Catalog items and automated fulfillment workflows.
• Develop and maintain REST and SOAP integrations.
• Design HRSD and ITSM solutions to streamline processes and improve service delivery.
• Automate workflows to increase efficiency and reduce manual work.
• Collaborate with analysts, architects, product owners, and tech teams to translate requirements.
• Troubleshoot complex platform, application, and integration issues.
• Participate in code reviews and promote development best practices.
• Support Agile development teams throughout the SDLC.

Skills

ServiceNow

JavaScript

Glide API

REST API

SOAP

Flow Designer

IntegrationHub

MID Server

HRSD

ITSM

Agile/Scrum

Tools

Git

Azure DevOps

CI/CD

Job description

Senior ServiceNow Developer (Developer III)

Location: Charlotte, NC (Hybrid - 4 Days Onsite, 1 Day Remote) Employment Type: W2 Contract-to-Hire

Position Overview

We are seeking an experienced Senior ServiceNow Developer to design, develop, and enhance enterprise ServiceNow solutions supporting HR Service Delivery (HRSD), IT Service Management (ITSM), and platform integrations. This role will focus on workflow automation, custom application development, API integrations, and platform optimization to improve operational efficiency and user experience.

The ideal candidate is a hands-on developer with strong JavaScript expertise, deep knowledge of the ServiceNow platform, and experience delivering scalable enterprise solutions in an Agile environment.

Key Responsibilities

• Design, develop, and maintain custom ServiceNow applications and platform enhancements.
• Configure and develop Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Flow Designer workflows, and other platform components.
• Build and support Service Catalog items, Record Producers, and automated fulfillment workflows.
• Develop and maintain integrations using REST APIs, SOAP, IntegrationHub, and MID Server.
• Design and implement HRSD and ITSM solutions that streamline business processes and improve service delivery.
• Automate workflows to increase operational efficiency and reduce manual processes.
• Collaborate with business analysts, architects, product owners, and technical teams to translate business requirements into scalable ServiceNow solutions.
• Troubleshoot and resolve complex platform, application, and integration issues.
• Participate in code reviews and promote development best practices.
• Support Agile development teams throughout the software development lifecycle.

Required Qualifications

• 5+ years of hands-on ServiceNow development experience.
• Strong proficiency in JavaScript and the ServiceNow Glide API.
• Experience developing:
  • Business Rules
  • Client Scripts
  • Script Includes
  • UI Policies
  • UI Actions
  • Flow Designer workflows
• Experience building and supporting REST and SOAP integrations.
• Experience with ServiceNow HRSD and ITSM modules.
• Hands‑on experience with IntegrationHub and MID Server.
• Experience working within Agile/Scrum development environments.

Preferred Qualifications

• ServiceNow Certified Application Developer (CAD) certification.
• Experience with Employee Center and/or Service Portal development.
• Experience integrating ServiceNow with enterprise applications such as Azure Active Directory, SAP, Snowflake, or similar platforms.
• Experience using Git, Azure DevOps, or other CI/CD and DevOps tools.
• Experience building AI-enabled workflows, Virtual Agent solutions, or intelligent automation capabilities.

Technical Skills

• ServiceNow Application Development
• JavaScript & Glide API
• HRSD & ITSM
• Flow Designer
• IntegrationHub
• REST & SOAP APIs
• MID Server
• Workflow Automation
• Service Catalog Development
• Agile/Scrum Methodologies
• Troubleshooting & Root Cause Analysis
• Technical Documentation

Nice to Have

• Employee Center
• Service Portal
• AI-powered workflows
• Virtual Agent
• Git / Azure DevOps / CI/CD

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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