ServiceNow Developer (CSA AND CAD required)

Compucom Staffing; North Carolina; On-site; USD 62,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Employee Assistance Program

Paid holidays

Paid time off

Paid parental leave

401(k)

FSA/HSA pre-tax benefits

Job summary

CompucomStaffing is seeking a qualified ServiceNow Developer for a remote position. The role requires current ServiceNow certifications (CSA and CAD) and 3–5+ years of experience in development and ITSM/ITOM/ITAM modules.

The ideal candidate is based in the US, preferably near Atlanta, GA or Charlotte, NC or Raleigh, NC, with strong integration skills and banking industry knowledge. The role emphasizes secure coding, platform upgrades, and collaboration across security, infrastructure, and

Qualifications

• 3–5+ years of experience with ServiceNow development.
• Active ServiceNow certifications including CSA and CAD.
• Strong proficiency in JavaScript and ServiceNow APIs.
• Experience developing and customizing ServiceNow modules such as ITSM, ITOM, ITAM, CMDB, Service Catalog.
• Knowledge Management, Change Management, Incident and Problem Management experience.
• Experience with Service Portal and/or Employee Center.
• Familiarity with source control (Git) and CI/CD practices.
• Banking Industry Knowledge.
• Support production environments with high availability requirements.
• Troubleshoot critical incidents and perform root cause analysis.
• Ability to prioritize competing requests and collaborate with infrastructure, security, compliance, and business teams.

Responsibilities

• Build secure applications following least-privilege principles.
• Protect sensitive customer and financial data.
• Follow secure coding practices.
• Support audit logging and compliance reporting.
• Understand vulnerability remediation and platform hardening.
• Provide operational excellence.

Skills

JavaScript

ServiceNow APIs

GlideRecord

Script Includes

Business Rules

Client Scripts

UI Policies

Flow Designer

IntegrationHub

REST

SOAP

ITSM

ITOM

ITAM

CMDB

Service Catalog

Knowledge Management

Change Management

Incident Management

Problem Management

Service Portal

Employee Center

Git

CI/CD

Banking Industry Knowledge

High Availability

Active Directory/Azure AD

Education

Bachelors or equivalent

Tools

Git

CI/CD

Job description

Manage platform upgrades.

At CompucomStaffing you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified ServiceNow Developer to join their team in a remote role.

This Developer should possess current and active ServiceNow certifications including certified System Administrator (CSA) and Certified Application Developer (CAD).

This is a remote role, with the ideal candidate preferred to be based in Atlanta, GA OR Charlotte, NC OR Raleigh, NC.

Duties and Responsibilities

• Build secure applications following least-privilege principles
• Protect sensitive customer and financial data
• Follow secure coding practices
• Support audit logging and compliance reporting
• Understand vulnerability remediation and platform hardening
• Provide operational excellence

Skills and Qualifications

• Minimum 3 to 5+ years of experience
• Must possess strong proficiency in:
• JavaScript
• ServiceNow APIs
• GlideRecord and Script Includes
• Business Rules, Client Scripts, UI Policies
• Flow Designer and IntegrationHub
• REST and SOAP integrations
• Experience developing and customizing ServiceNow modules such as ITSM, ITOM, ITAM, CMDB, Service Catalog
• Knowledge Management skills
• Change Management skills
• Incident and Problem Management skills
• Experience with Service Portal and/or Employee Center
• Familiarity with source control (Git) and CI/CD practices
• Banking Industry Knowledge
• Support production environments with high availability requirements
• Troubleshoot critical incidents
• Perform root cause analysis
• Manage platform upgrades
• Monitor platform performance
• Maintain SLAs and operational metrics
• Experience integrating ServiceNow with enterprise platforms such as:
• Active Directory/Azure AD
• Identity and Access Management solutions
• Monitoring tools
• HR systems
• Security tools (SIEM, vulnerability management)
• Core banking or enterprise applications
• Cloud platforms (AWS, Azure)
• Security Mindset
• Excellent communication with technical and non-technical stakeholders
• Strong analytical and problem-solving skills
• Attention to detail
• Ability to prioritize competing requests
• Collaborative approach with infrastructure, security, compliance, and business teams

Wage Range

The rate for this position is between $45.00 - $65.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

• medical insurance
• dental insurance
• vision insurance
• life insurance
• AD&D insurance
• disability plans
• Employee Assistance Program
• paid holidays (up to 6 days annually)
• paid time off (minimum of 10 days annually)
• paid parental leave (minimum of 10 days annually)
• 401(k)
• FSA/HSA pre-tax benefits

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp.

Equal Employment Opportunity

CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.

Work Authorization

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Arizona Applicants

TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents

PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.

Maryland Applicants

UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants

IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants

THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.

#INDCCStaffing

#INDCCStaffing

On-Camera Video Interview Notice

Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.