ServiceNow Developer

US Tech Solutions; Cleveland (OH); On-site; USD 90,000 - 110,000; Full time

Job summary

A global staff augmentation firm in Cleveland is seeking a skilled ServiceNow Developer to design and implement applications and workflows on the ServiceNow platform. The ideal candidate will automate business processes, enhance user experiences, and support ITSM solutions. Responsibilities include developing custom workflows, testing applications, and collaborating with teams to gather requirements. Qualifications include strong problem-solving skills and a ServiceNow Certified System Administrator certification. This role offers an opportunity to integrate GenAI capabilities into existing processes.

Qualifications

• Strong problem-solving, communication, adaptability, and collaboration skills.
• ServiceNow Certified System Administrator (CSA).
• Experience with software asset management platforms such as SAMPro.

Responsibilities

• Develop automated workflows to improve IT and business operations.
• Create custom service portal pages, widgets, and user interface components.
• Prepare test plans, execute unit tests, and ensure high-quality delivery.
• Partner with teams to gather requirements and implement solutions.
• Produce clear and comprehensive technical documentation.

Skills

Problem-Solving

Communication

Adaptability

Collaboration

Education

ServiceNow Certified System Administrator (CSA)

Tools

SAMPro

Job description

• We are seeking a skilled ServiceNow Developer to design, develop, test, and implement custom applications, workflows, and integrations on the ServiceNow platform.
• This role focuses on automating business processes, enhancing user experiences, and supporting ITSM solutions through strong technical expertise and effective cross-Functional collaboration.
• The ideal candidate will work extensively within Hardware and Software Asset Management modules, develop custom workflows and scripts, integrate with external systems, conduct code reviews, and ensure overall solution quality.
• This position will also contribute recommendations for incorporating GenAI capabilities into existing processes.

Key Responsibilities

• Automation: Develop automated workflows to improve IT and business operations.
• Customization: Create custom service portal pages, widgets, and user interface components.
• Testing: Prepare test plans, execute unit tests, and ensure high-Quality delivery.
• Collaboration: Partner with functional, administrative, and business teams to gather requirements and implement effective solutions.
• Documentation: Produce clear and comprehensive technical documentation.

Required Skills & Experience

• Soft Skills: Strong problem-Solving, communication, adaptability, and collaboration skills.
• Certification: ServiceNow Certified System Administrator (CSA).
• Additional Experience: SAMPro or other software asset management platform expertise.

Preferred Qualifications

Hands on experience applying GenAI to automate or modernize manual processes or workflows.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Email: [e-mail]