ServiceNow Developer

General Dynamics Information Technology, Inc.; Washington (District of Columbia); Hybrid; USD 73,000 - 99,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Internal mobility opportunities

Professional growth and certifications

Cutting-edge technology access

Paid vacation and holidays

Job summary

General Dynamics Information Technology, Inc. seeks a ServiceNow Developer to contribute to the NSSC mission from any location. You will design, configure, and customize ServiceNow workflows to automate business processes and improve system efficiency.

The role requires a Bachelor’s degree in computer science or a related field and at least 4 years of ServiceNow development experience. U.S. citizenship is required; remote work options are available with travel as needed.

Qualifications

• Bachelor's degree in Computer Science or related field.
• At least 4 years of software development experience with ServiceNow.
• Experience with ServiceNow modules such as IT Service Management, HR Service Delivery, and ITSM platforms preferred.

Responsibilities

• Recommending best solutions to automate existing and new functionality based on ServiceNow offered applications and modules.
• Activation and configuration of ServiceNow applications to meet business needs.
• Development of workflows and scripts to personalize existing ServiceNow applications.
• Development of ServiceNow custom applications from inception to completion to automate and improve processes.
• Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes.
• Assisting in the identification of best practices for development of new and existing ServiceNow applications.
• Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms.
• Involved in planning of system and development deployment as well as responsible for meeting software compliance standards.
• Evaluating interface between hardware and software, operational requirements, and characteristics of overall system.

Skills

ServiceNow Platform

Software Development

Software Systems

Education

Bachelor's degree in computer science or related field

Job description

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Software Engineering Job Qualifications: Skills: ServiceNow Platform, Software Development, Software Systems Certifications: None Experience: 1+ years of related experience US Citizenship Required: Yes

GDIT supports the NASA Shared Services Center (NSSC) located at Stennis Space Center in southern Mississippi. The NSSC mission is to provide timely, accurate, high quality, cost-effective, and customer focused support for selected NASA business and technical services. GDIT has an opportunity at the NSSC for a ServiceNow Developer to contribute to our success in providing IT development services to the NSSC and NASA.

Key Responsibilities

• Recommending best solutions to automate existing and new functionality based on ServiceNow offered applications and modules.
• Activation and configuration of ServiceNow applications to meet business needs.
• Development of workflows and scripts to personalize existing ServiceNow applications.
• Development of ServiceNow custom applications from inception to completion to automate and improve processes.
• Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes.
• Assisting in the identification of best practices for development of new and existing ServiceNow applications.
• Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms.
• Involved in planning of system and development deployment as well as responsible for meeting software compliance standards.
• Evaluating interface between hardware and software, operational requirements, and characteristics of overall system.
• Documents testing and maintenance of system corrections.

Knowledge and Education Requirements

• Bachelor's degree in computer science or related field.
• 4 years of software development experience with specific ServiceNow Development Experience.

Preferred Qualifications

• ServiceNow Certified System Administrator certification.
• Experience with development of ServiceNow workflows, client, and server-side scripting.
• Experience with ServiceNow modules to include but not limited to IT Service Management, HR Service Delivery, IT Financial Management, IT Business Management, Software Asset Management.
• Web service and database experience is a plus.

Benefits

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

The likely salary range for this position is $72,877 - $98,599. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations:

Total Rewards at GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.

To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire.

The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.

To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world.

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