ServiceNow Developer

Peraton; United States; Remote; USD 86,000 - 138,000; Full time

Job summary

Join a forward-thinking national security company as a ServiceNow Developer, where you will design and maintain applications on the ServiceNow platform. This role emphasizes collaboration in a remote environment, requiring strong skills in JavaScript and API integration. You will work on critical projects that support government agencies and the U.S. armed forces, ensuring seamless data flow and automation. With a competitive salary range and opportunities for professional growth, this position is ideal for those looking to make a significant impact in national security and IT services.

Qualifications

• 5+ years of experience with ServiceNow as an administrator/developer.
• Ability to translate stakeholder requirements into technical solutions.

Responsibilities

• Design and maintain applications on the ServiceNow platform.
• Troubleshoot technical issues and provide user support.

Skills

ServiceNow Development

JavaScript

API Integration

Troubleshooting

Documentation

Education

Bachelor's Degree

ITIL Certification

Tools

ServiceNow

Microsoft Office Suite

Job description

Responsibilities

Peraton is seeking a ServiceNow Developer to join our high-performing Development team within the Department of Education. This position is remote.

What you will do:

• Design, develop, and maintain applications and workflows on the ServiceNow platform.
• Customize and integrate applications with other systems to meet business requirements.
• Use scripting languages like JavaScript and Glide API to configure the platform, automate processes, and ensure seamless data transfer.
• Integrate ServiceNow with other systems and applications through APIs and other methods to ensure data flow and automation.
• Configure and manage the ServiceNow platform, including user access, roles, and permissions, to meet specific business needs.
• Troubleshoot and resolve technical issues related to ServiceNow applications and the platform.
• Provide support to users and other developers.
• Determine upgrade and enhancement parameters and implement following test plans to ensure enhancements are tested and debugged.
• Prioritize, assess, and present options based on time requirements, scope, and cost/licensing considerations.
• Work effectively in a remote team environment.
• Design solutions with creative thinking, focusing on standard, repeatable configurations rather than highly customized solutions.
• Communicate effectively through documentation, email, and meetings with team members, leadership, and stakeholders.
• Share knowledge and provide mentorship as needed.

Qualifications

Required Qualifications:

• Bachelor's Degree and 5 years of experience; an additional 4 years of experience may substitute for the degree.
• Five (5) years of experience with the ServiceNow platform as an administrator/developer.
• Experience in deploying and supporting ITSM and ITOM, including CMDB and Discovery, with MID server and service portal.
• Experience in ServiceNow development (GLIDE, Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, UI Scripts, APIs).
• Ability to understand stakeholder requirements and translate them into maintainable technical solutions.
• Produce tangible deliverables such as requirements specifications, design documents, and project objectives within deadlines.
• Ability to troubleshoot bugs, fix defects, and support ServiceNow users.
• Proficiency in troubleshooting, debugging, error log analysis, and researching solutions.
• Must be a US Citizen.
• Must be able to obtain and maintain the required Public Trust Clearance.

Desired Qualifications:

• Experience with ServiceNow integration with other programs.
• Knowledge of App Engine Studio and custom app development in ServiceNow.
• Experience deploying and supporting ACC in a multi-vendor environment.
• Knowledge of CMDB Service Mapping.
• Experience with IRM/GRC.
• Web development skills (HTML, CSS, JavaScript, XML).
• Certified Implementation Specialist – IT Service Management.
• Ability to document and develop procedures.
• ITIL v3 or higher certification.
• Proficiency with Microsoft Office Suite and related technologies.

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence worldwide. As a leading mission capability integrator and enterprise IT provider, we deliver trusted solutions to protect our nation and allies. We operate across all domains: land, sea, space, air, and cyberspace, supporting government agencies and the U.S. armed forces. Our employees solve the most daunting challenges to keep people safe and secure. Visit peraton.com to learn more.

Target Salary Range

$86,000 - $138,000. This range reflects typical compensation based on experience and other factors.

EEO

Peraton is an Equal Opportunity Employer, including disability and protected veterans, or other characteristics protected by law.