ServiceNow Developer

Iowa State University; United States; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Retirement benefits

Generous vacation and holidays

Onsite childcare

Life insurance

Employee Assistance Program

Job summary

Iowa State University Information Technology Services (ITS) is seeking a ServiceNow Developer (Software Developer III) to design, configure, and enhance ServiceNow applications and workflows. The role collaborates with campus stakeholders and ITS teams to deliver automated processes, integrations, and reliable service delivery across the university.

The candidate will develop and maintain ServiceNow functionality, participate in projects, production support, and platform upgrades while adhering

Qualifications

• Bachelor's degree and 5 years of related experience.
• Strong knowledge of ServiceNow platform development and governance practices.
• Ability to translate business needs into technical solutions.

Responsibilities

• Develop and maintain ServiceNow functionality to support operations.
• Configure, support, and improve workflows and integrations on the ServiceNow platform.
• Collaborate with analysts, architects, and stakeholders to deliver reliable solutions.
• Participate in upgrades and platform enhancements while following standards.

Skills

ServiceNow development experience

JavaScript

HTML/CSS

AJAX

Education

Bachelor's degree

Tools

ServiceNow

JavaScript

AJAX

HTML/CSS

Job description

Position Title

ServiceNow Developer

Job Group

Professional & Scientific

Required Minimum Qualifications

Bachelor's degree and 5 years of related experience

Job Description

Information Technology Services (ITS) at Iowa State University is currently accepting applications for a ServiceNow Developer (Software Developer III). This role is responsible for the development, configuration, support, and improvement of applications and workflows within the ServiceNow platform. This position works with analysts, architects, campus stakeholders, and ITS teams to implement technical solutions that support operational processes, automation, integrations, and service delivery across the university.

For more information about Information Technology Services, please visit: Information Technology Services

A ServiceNow Developer is responsible for developing and maintaining ServiceNow functionality in a way that supports operational reliability, platform maintainability, and long-term supportability. This position participates in project work, production support, workflow automation, integrations, upgrades, and platform enhancements while following established technical standards and governance practices.

In this role, you will be expected to understand operational requirements, translate business needs into technical solutions, troubleshoot complex issues, and support the continued improvement of the ServiceNow platform and related services.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Preferred Qualifications

• ServiceNow software development
• Experience with JavaScript and AJAX
• Experience with HTML and CSS
• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer

Why Choose Iowa State University?

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Appointment Type

Regular

Number of Months Employed Per Year

12 Month Work Period

Time Type

Full time

Pay Grade

PS811

Original Posting Date

September 17, 2026

Posting Close Date

September 23, 2026

Job Requisition Number

R19938

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. [phone], email [e-mail].

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.