ServiceNow Developer

Computer Merchant, Ltd., The; United States; Remote; USD 101,000 - 103,000; Full time

Job summary

Computer Merchant, Ltd., The is seeking a Senior ServiceNow Developer to design, develop, and implement solutions across ITSM, ITOM, ITAM, HAM, CMDB, CSM and HRSD. Lead development efforts and advance the ServiceNow roadmap in a remote role within the DC metro area.

The role requires hands-on ServiceNow expertise across multiple modules, strong communication, and ability to collaborate with diverse teams in an Agile environment. Public trust clearance may be needed.

Qualifications

• Bachelor’s degree and 8+ years of ServiceNow development experience.
• 6+ years of design, development and support experience.
• 4+ years leading software development projects.
• Hands-on ServiceNow development across HAM, CMDB, CSM, HRSD.
• Familiar with ITSM, ITOM, and ITAM.
• Strong communication and collaboration in Agile teams.
• Public trust clearance ability.

Responsibilities

• Design, develop, and implement ServiceNow solutions across ITSM, ITOM, ITAM, CMDB, HAM, CSM.
• Lead ongoing ServiceNow improvement projects and roadmap implementation.
• Collaborate with cross-functional teams and external stakeholders in an agile environment.

Skills

ServiceNow development

HAM

CMDB

CSM

HRSD

ITSM

ITOM

ITAM

Agile

Team leadership

Education

Bachelor’s degree

Tools

Okta

SSO

Job description

JOB TITLE: ServiceNow Developer

JOB LOCATION: Remote – must be in DC metro area

WAGE RANGE*: $73-75/hr.

JOB NUMBER: 26-01403

REQUIRED EXPERIENCE:

• Bachelor’s degree and 8+ years of proven experience as a ServiceNow Developer with strong understanding of the platform’s architecture and capabilities. May consider additional years of experience in lieu of a degree.
• At least 6 years of experience with design, development and support.
• At least 4 years of experience in leading software development projects.
• Must have hands on ServiceNow development experience across multiple modules in particular experience with Hardware Asst Management (HAM), Configuration Management Database (CMDB), Customer Service Management (CSM) and HR Service Delivery (HRSD).
• Familiar with ITSM, ITOM, and ITAM.
• Shows initiative, presents ideas to overcome challenges, self-starter.
• Positive attitude, willingness to learn and team-oriented.
• Exceptional communication and organizational skills.
• Support development in Agile framework. Actively participate in agile daily scrums and ceremonies, updating stories daily in ServiceNow documenting development progress and collaborating across platform teams.
• Hands-on experience with ServiceNow custom-scoped application development .

JOB DESCRIPTION:
Senior ServiceNow Developer to support and lead ongoing ServiceNow continuous improvement projects of existing ServiceNow implementation for an enterprise. The successful candidate will be able to adapt to client needs, and to support the implementation of the ServiceNow roadmap. The Senior ServiceNow Developer will collaborate with a diverse workforce within a matrix environment and be able to communicate effectively in obtaining and synthesizing requirements from external stakeholders, while working with the team to build upon the existing ServiceNow foundation.

As a Senior ServiceNow Developer, you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform. You will be responsible for maintaining and performing continual service improvements on the following implemented modules: ITSM, ITOM, ITAM, CMDB, HAM, CSM.

What Sets You Apart:

• Experience integrating ServiceNow with external systems
• Familiarity with organizational change management
• Ability to support multiple projects simultaneously
• Experience with Okta and SSO technologies
• Ability to obtain public trust clearance prior to start date.
• Active ServiceNow Certified Systems Administrator (CSA) Certification or the ability to obtain certification within 3 months of hire date.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM’s discretion.