ServiceNow Developer

Socket.dev; United States; On-site; USD 113,000 - 150,000; Full time

Job summary

General Dynamics Information Technology (GDIT) is seeking a ServiceNow Developer to design and implement standard ITSM workflows, administer and customize the ServiceNow platform, and ensure existing customizations stay aligned with organizational changes. The role supports dashboards, upgrades, and access requests, collaborating with the architecture team to map services to design.

Required experience includes 5+ years in IT, Top Secret with SCI eligibility, and ITIL 4 Foundation plus

Qualifications

• 5+ years of related experience
• Masters Degree is desired
• Security Clearance Level: Top Secret with SCI eligibility
• Required Certifications: ITIL 4 Foundation; CISSP-ISSAP or CISSP-ISSEP
• Location: Offutt AFB, NE

Responsibilities

• Develop ServiceNow standard workflows and provides ITSM system administration, maintenance, configuration, and customization to ensure customizations stay current.
• Maintain and support enterprise IT dashboards that integrate information from multiple systems.
• Support software upgrades, system troubleshooting, and fulfillment of access and change requests.
• Liaise with the architect team to ensure services are properly mapped and implemented per service design.

Skills

Enterprise IT

Software Systems

Systems Troubleshooting

Education

Masters Degree (desired)

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

Software Engineering

Job Qualifications:

Skills:

Enterprise IT, Software Systems, Systems Troubleshooting

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

ServiceNow Developer

• Develops ServiceNow standard workflows and provides ITSM system administration, maintenance, configuration, and customization to ensure previously developed customizations continue to function and stay current with USSTRATCOM’s organizational and workflow changes.
• Maintains and supports enterprise IT dashboards that integrate information from multiple systems.
• Supports software upgrades, system troubleshooting, and fulfillment of access and applicable change requests.
• Liaises with the architect team to ensure that services are properly mapped and are implemented according to service design.

WHAT YOU’LL NEED TO SUCCEED:

• Technical Training, Certification(s) or Degree, 5+ years of experience
• Masters Degree is desired
• Security Clearance Level: Top Secret with SCI eligibility
• Required Certifications: ITIL 4 Foundation; CISSP-ISSAP or CISSP-ISSEP
• Location: Offutt AFB, NE

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#SCITLS

The likely salary range for this position is $112,840 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA NE Offutt AFB

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans