ServiceNow Developer

Turtle Trax S.A.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Turtle Trax S.A. is seeking a ServiceNow Developer to build and customize scoped applications using the NOW SDK. You will initialize local apps, transform metadata, and deploy from your IDE while leveraging server-side JavaScript and third-party libraries.

Strong knowledge of ITSM, CMDB, Flow Designer, and API integrations is expected, along with experience in REST APIs and event-driven workflows. Remote work with advanced English required.

Qualifications

• Hands-on experience with ServiceNow development, NOW SDK and local IDE deployment.
• Experience with server-side JS and third-party libraries in ServiceNow projects.
• Familiarity with Flow Designer, ACLs, APIs and client-side scripting in ServiceNow.

Responsibilities

• Develop and customize scoped ServiceNow applications.
• Transform metadata and deploy apps from local IDE.
• Work with incident, problem, change, knowledge, and service catalog modules.

Skills

ServiceNow development

JavaScript

REST APIs

ITSM

CMDB

Discovery

Analytical thinking

Problem solving

Tools

NOW SDK

ServiceNow Studio

REST API development

Job description

ServiceNow Developer

JHands-on experience with the ServiceNow SDK (NOW SDK), including local application initialization,

metadata transformation, and deploying scoped applications from a local IDE (e.g., VS Code).

• o Proficiency in ServiceNow Fluent for defining application metadata in code, alongside server-side JavaScript modules and third-party libraries.
• o Experience leveraging Now Assist for Creator (or similar generative AI developer tools) to optimize development efficiency, code generation, and workflow automation.
• o Hands on experience with incident management, problem management, change management, knowledge management, service catalog, service level management (SLM), workflows and email notifications
• o Good understanding of core platform features, flow designer, ACLs, server side APIs and client side APIs in ServiceNow
• o Good knowledge on ATF, reports, dashboards, import sets, transformations, update sets and system clone, upgrades in ServiceNow
• o Hands on experience on development of custom scoped applications
• o Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript and any web-based development tools
• o Good understanding on ITSM, CSM modules Event Management, Integrations, Orchestration
• o Hands on experience on working with Rest API’s
• o A fair understanding of MID Server Configuration, CMDB, discovery and asset management
• o Good knowledge and experience on debugging, troubleshooting mechanisms in ServiceNow
• o Demonstrated success at delivery of assignments with tight deadline.
• o Ability to work independently, but strong team player with experience of working as part of a global team.
• o Self-starter mind set with the ability to share ideas, identify and drive opportunities.
• o Strong problem analysis skills to include the use of mathematical concepts to validate results
• o Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail
• o Clear and concise communication with superior written and verbal communication skills.
• o Manage and prioritize work effectively with minimal supervision
• o Must have good verbal and written communication skills with ability to articulate the technical and functional aspects of the problem to senior stakeholders.
• o Coordinate and solve complex technical data and transformation issues.
• o Obtain and analyze/interpret business requirements to purpose sustainable solutions in Service Now.
• o Answer “how to” technical and application configuration questions.
• o Develop, maintain, and execute reports to ensure system operation meets performance targets.
• o Create and maintain system design and operations documentation

remote

advance english