ServiceNow Developer

Kitestring; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Kitestring is seeking an experienced ServiceNow Developer focused on Governance, Risk, and Compliance (GRC). In this role, you will design, develop, and maintain GRC applications while collaborating with various teams to ensure compliance and manage risks effectively. Ideal candidates will have a strong background in ServiceNow and relevant compliance frameworks.

Benefits

Flexible PTO

Maternal/Paternal Leave Policy

Healthcare Benefits for Spouse, Domestic Partner, and Dependents

Matching 401k 2-1 up to 4%

Qualifications

• 3+ years of hands-on experience with ServiceNow platform.
• 2+ years of experience with ServiceNow GRC modules.
• Experience with risk and compliance frameworks like ISO 27001, NIST.

Responsibilities

• Develop and enhance GRC modules within the ServiceNow platform.
• Collaborate to gather requirements for technical solutions.
• Implement automated controls to monitor risk and compliance.

Skills

Problem Solving

Effective Communication

Education

Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or related field

Tools

ServiceNow

Governance Risk and Compliance (GRC)

Job description

Kitestring is a 20+-million-dollar company with 100+ associates and growing. We are a 25 year old start up in Northwest Arkansas. We provide technical expertise to various clients delivering innovations that improve how customers shop and the enterprise operates. At Kitestring Technical Services, our mission is to share our collective knowledge to positively impact our employees, clients, and communities. Our vision is to be the most trusted partner in technology consulting. We believe people enable technology and vice-versa which is why we are in the business of both. We persistently challenge the barriers to diversity, inclusion, and empathetic cooperation.

Our Core Values are Transparency, People Driven, Empowered, Quality focused and socially responsible. Our values direct our company in how we do business and enhance the lives of our employees. Do our values speak to you?

Kitestring offers excellent benefits to its employees including:

Flexible PTO

Maternal/Paternal Leave Policy

Healthcare Benefits for Spouse, Domestic Partner, and Dependents

Matching 401k 2-1 up to 4%

Job Summary

We are seeking an experienced ServiceNow Developer with a strong background in Governance, Risk, and Compliance (GRC) or related regulatory/compliance frameworks. This role will be responsible for designing, developing, and maintaining ServiceNow applications, workflows, and integrations, primarily focused on GRC modules including Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management.

Key Responsibilities

Develop and enhance GRC modules within the ServiceNow platform

Collaborate with risk, compliance, and security teams to gather requirements and translate them into technical solutions

Design and configure business rules, client scripts, UI policies, data policies, workflows, and integrations for GRC processes

Build custom dashboards and reports to support GRC visibility and tracking

Implement automated controls and assessments to monitor risk and compliance metrics

Maintain and support existing ServiceNow applications and modules, including upgrades and patching

Ensure data integrity, access control, and compliance with security and privacy regulations

Troubleshoot issues, conduct root cause analysis, and implement corrective actions

Integrate third-party tools (e.g., security scanning, vulnerability management, compliance systems) with ServiceNow GRC

Participate in Agile/Scrum development cycles with cross-functional teams

Required Qualifications

Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or related field

3+ years of hands-on experience developing and administering the ServiceNow platform

2+ years of experience with ServiceNow GRC or related modules (IRM, SecOps, Vendor Risk, etc.)

Experience with risk and compliance frameworks (e.g., ISO 27001, NIST, SOX, HIPAA)

Strong understanding of data structures, CMDB, and relational databases

Excellent problem-solving skills and ability to communicate effectively with technical and non-technical stakeholders

Preferred Qualifications

ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist – GRC

Experience with other ServiceNow modules like SecOps, ITSM, or HRSD

Familiarity with FedRAMP, PCI DSS, or HITRUST certification efforts

Exposure to governance tools like Archer, LogicManager, or MetricStream

Knowledge of risk quantification methodologies and compliance audit practices