ServiceNow Developer

Vaiticka Solution; Houston (TX); Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a highly skilled ServiceNow Techno-functional developer to join their dynamic team. This exciting role involves hands-on configuration and process consulting on the ServiceNow platform, ensuring successful project delivery that meets client expectations. You will be responsible for gathering requirements, designing solutions, and optimizing platform performance across various modules like ITSM, HR Service Delivery, and ITOM. If you are passionate about technology and eager to contribute to impactful projects, this opportunity is perfect for you.

Qualifications

• Extensive experience with the ServiceNow platform and modules.
• Strong analytical and problem-solving skills focused on high-quality solutions.

Responsibilities

• Collaborate with stakeholders to translate business needs into functional requirements.
• Design and configure ServiceNow workflows and functionalities.

Skills

Requirements gathering and business analysis

Process design and workflow configuration

Stakeholder management and client communication

Experience with ITSM, HRSD, ITOM, and/or CSM modules

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Technology

Tools

ServiceNow

Job description

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Hiring ServiceNow Professionals || ServiceNow Developers, Admins & Architects

Position- ServiceNow Developer (Techno-functional)

Location- Remote role

Contract- 8+ Months

Job Summary:

We are seeking a highly skilled ServiceNow Techno-functional developer to join our team. The ideal candidate will have extensive experience with the ServiceNow platform, including hands-on configuration, process consulting, and implementation of various modules like ITSM, HR Service Delivery, ITOM, and more. You will be responsible for gathering requirements, designing solutions, and ensuring the successful delivery of ServiceNow projects that meet client expectations.

Key Responsibilities:

1. Collaborate with stakeholders to understand business needs and translate them into functional requirements for ServiceNow implementations.
2. Design and configure ServiceNow workflows, forms, scripts, business rules, and other functionalities to optimize platform performance.
3. Lead workshops to gather, analyze, and document business processes and functional requirements.
4. Act as a subject matter expert (SME) for ServiceNow solutions across various modules.
5. Provide guidance on ServiceNow best practices and ensure alignment with industry standards.
6. Work closely with technical teams to ensure the functional integrity of the solution during development and deployment.
7. Create and maintain detailed documentation, including requirements, design specifications, and training materials.
8. Facilitate testing, user acceptance, and training sessions for end users.
9. Stay updated on new ServiceNow features and functionalities and recommend process improvements.
10. Assist with post-implementation support and platform enhancements.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proficient in configuring and customizing ServiceNow modules like ITSM, HRSD, ITOM.
• Strong understanding of ITIL processes and ServiceNow best practices.
• Excellent communication skills to interact with both technical and non-technical stakeholders.
• Experience conducting requirements gathering workshops and translating business requirements into technical solutions.
• Ability to create detailed documentation, including requirements, user guides, and training materials.
• Strong analytical and problem-solving skills with a focus on delivering high-quality solutions.
• ServiceNow certifications (CSA, CIS in a specific module) are preferred.

Key Skills:

• Requirements gathering and business analysis
• Process design and workflow configuration
• Experience with ITSM, HRSD, ITOM, and/or CSM modules
• Stakeholder management and client communication

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• IT Services and IT Consulting