ServiceNow Designer (Active TS/SCI Clearance with CI Poly Required)

J&T Business Consulting; Annapolis (MD); In loco; USD 95.000 - 109.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and dental coverage

401(k) with company match

Paid Holidays and PTO

Tuition Reimbursement

Descrizione del lavoro

NMS IT in Annapolis is seeking a ServiceNow Designer with an active TS/SCI clearance and CI Polygraph to design, deploy, and integrate the ServiceNow suite across Windows and Linux environments. You will work in an Agile/Scrum setting, collaborating with PMs and leads to deliver scalable solutions.

The role requires compliance with RMF controls, DISA STIGs, and robust documentation. Office presence is expected at least 5 days per week with opportunistic training and handoff support.

Competenze

• Active TS/SCI with CI Polygraph clearance required.
• Minimum 10 years of relevant experience or an equivalent education mix.
• DoD 8140 IAT Level 2 (Security+) and ServiceNow CSA certifications preferred.
• Experience delivering across ServiceNow SDLC with integration work.
• Familiarity with RMF A&A and DISA STIG/SCAP benchmarks.

Mansioni

• Deploy, administer, and integrate ServiceNow on RHEL and Windows.
• Design integrations with NSO, REST/SOAP APIs, and IntegrationHub.
• Produce design specs, runbooks, and user guides; train users.
• Monitor performance, build dashboards, and remediate issues.
• Support RMF authorization and security compliance artifacts.
• Create automation scripts with Ansible and PowerShell; participate in SDLC.

Conoscenze

ServiceNow

REST/SOAP APIs

IntegrationHub

MID Server

RHEL/Windows

Agile/Scrum

RMF/AC&M

Python/PowerShell

SQL/DB knowledge

Security hardening

Formazione

10 years combined experience or equivalent education

Strumenti

NSO

SQL/Database concepts

Terraform

Descrizione del lavoro

ServiceNow Designer (Active TS/SCI Clearance with CI Poly Required)

Annapolis, United States | Posted on 11/12/2026

The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week.

Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows; collaborate with database developers on database connectivity, schema, and performance requirements

Work with Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features; participate in stand-ups, sprint planning, reviews, and retrospectives

Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges; provide estimates and technical inputs

Design and implement integrations between ServiceNow, Cisco Network Services Orchestrator (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server

Create and maintain technical documentation (design specs, runbooks, and user guides) and support user handoff training when required

Monitor application performance and availability; build dashboards/alerts and proactively remediate issues

Implement security hardening and compliance controls; support RMF authorization and accreditation (A&A) by producing artifacts, remediating findings, and applying DISA STIG/SCAP benchmarks and customer-specific requirements

Support the automation of ServiceNow deployments and related tasks by contributing to the development of scripts using Ansible, Python, Terraform, and PowerShell; assist in creating test, validation, and verification scripts

Troubleshoot and resolve complex system and service issues; perform and document Root Cause Analysis (RCA) and implement corrective actions

Conduct system performance analysis and tuning to optimize configurations and throughput

Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule

Package and deliver well-engineered solutions for Operations to deploy to production with minimal manual steps and a high success rate

Perform additional duties as assigned in a dynamic environment to support evolving business and technical requirements

Required Skills & Qualifications

Clearance: Active TS/SCI with CI Polygraph required

Experience & Education: Candidate must have 10 years of experience that can be a combination of work history and education (Doctorate + 3 years, Master's + 4 years, Bachelor's + 6 years, Associate's + 8 years, or High School Diploma + 10 years)

Certifications:

DoD 8140 Information Assurance Technical (IAT) Level 2 compliance (CompTIA Security+)

ServiceNow Certified System Administrator (CSA)

CompTIA Network+ or network background equivalent (desired)

ServiceNow & Technical Experience:

Experience working across concept, design, engineering, production, and sustainment phases of the ServiceNow SDLC

Experience with Agile, Scrum, or SDLC methodologies

Cross-platform and integration experience: Windows, Linux, Juniper, and Cisco

Foundational knowledge of RDBMS and SQL concepts with the ability to collaborate effectively with infrastructure DBAs on slow query patterns, table index requests, and platform schema designs

Core Competencies:

Ability to work independently and with geographically diverse team members

Capability to process and analyze customer trouble calls/tickets and implement solutions independently

Strong written, verbal, organizational, and critical thinking skills

Proficiency in Microsoft Office products (Word, Excel, PowerPoint, Outlook)

Salary Range: $95,000 – $109,000 (A good-faith estimate reflecting various experience levels, skills, geographic location, and contractual requirements)

Benefits Package:

Comprehensive Health, Dental, and Vision Insurance

Basic Life and Disability Insurance

Paid Holidays and Paid Time Off (PTO)

Tuition Reimbursement

401(k) Plan with Company Match

Equal Employment & Diversity

We are committed to the principles of diversity and equal employment opportunity. It is our policy to recruit, hire, train, and promote individual s without regard to race, color, national or ethnic origin, pregnancy, age, religion, disability status, sex, sexual orientation, gender identity and expression, veteran status, genetic information, or any other characteristic protected under applicable federal or state law.