ServiceNow Delivery Manager

Jobs via Dice; New York (NY); Remote; USD 120,000 - 160,000; Full time

Job summary

A leading tech hiring platform is looking for a ServiceNow Delivery Manager for a client project. The role involves managing ServiceNow deliveries, leading teams, and ensuring customer satisfaction. Ideal candidates should have extensive IT experience and relevant ServiceNow certifications, with a preference for those located in NJ/NY/PA.

Qualifications

• 10+ years of IT experience, with 5+ in ServiceNow delivery.
• Experience in managing vendor relationships and customer outcomes.
• Proven ability in executive reporting.

Responsibilities

• Manage steady-state operations and deliver complex ServiceNow solutions.
• Drive teams and manage vendors effectively.
• Lead communication and reporting processes.

Skills

Leadership

Communication

Agile Methodologies

Education

Relevant ServiceNow certifications (e.g., CSA, CIS-ITSM/ITOM/PPM)

Job description

Dice is the leading career destination for tech experts at every stage of their careers. Our client, NextGen IT Labs, is seeking a ServiceNow Delivery Manager. Apply via Dice today!

H1B/EAD along with PP no

Need locals to NJ/NY/PA only

Role: ServiceNow Delivery Manager

Location: Remote but need locals to NJ/NY/PA

Required Skills and Experience:

• 10+ years of overall IT experience with 5+ years in ServiceNow delivery leadership.
• Hands-on knowledge and architectural understanding of multiple ServiceNow modules.
• Proven track record managing steady-state operations and delivering complex ServiceNow solutions.
• Strong leadership in driving teams, managing vendors, and delivering customer-centric outcomes.
• Excellent communication and executive reporting skills.
• Experience with Agile or hybrid delivery models.
• Relevant ServiceNow certifications (e.g., CSA, CIS-ITSM/ITOM/PPM) strongly preferred.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Software Development

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