Senior Practice Engagement Manager

Infosys; New York (NY); Remote; USD 150,000 - 200,000; Full time

Job summary

Infosys is looking for a Senior Practice Engagement Manager to lead the Infosys Procurement Marketplace. This role will drive strategic initiatives and manage global operations for transformative procurement services, leveraging AI and analytics while ensuring excellence across the supply chain.

Qualifications

• 14+ years of experience in procurement and global operations management.
• Strong background in AI and digital platforms in procurement.
• Experience with sustainability, ESG sourcing, and supplier collaboration.

Responsibilities

• Define and lead the global strategy for the Infosys Procurement Marketplace.
• Build and lead global delivery teams and operationalize the strategy.
• Champion AI-driven procurement solutions and facilitate supplier management.

Skills

Sales Management

Relationship Management

Procurement Expertise

Financial Acumen

Risk Management

Education

Bachelor’s degree or foreign equivalent

Job description

Job Description

Senior Practice Engagement Manager
Location: remote anywhere is USA with domestic and international business travel required

Job Description:
Infosys is establishing the Infosys Procurement Marketplace (Aggregator Model) focused on solving low value, non-core spend/tail spend challenges across industries. This service line with will initially focus on spend categories like industrial MRO, Office supplies, IT consumables, facilities consumables etc. The IPM would be leveraging AI, analytics, and digital platforms to deliver high-impact procurement transformation for Fortune 500 enterprises and beyond in Tail Spend Management.
We are seeking a visionary and experienced procurement executive to lead this initiative. As the Leader for the Infosys Procurement Marketplace, you will architect and operationalize the strategy, build global delivery teams, and define technology-enabled solutions to position Infosys as a leader in next-generation procurement services in this domain.


Responsibilities:

• Define and lead the global strategy for driving the growth of the Infosys Procurement Marketplace
• Build the vertical ground-up with end-to-end ownership of organizational design, talent acquisition and delivery excellence for IPM
• Translate market trends into executable value propositions that resonate with procurement leaders globally
• Champion the design and deployment of proprietary, AI-driven procurement solutions focused on Source to Pay as well as IPM
• Partner with Infosys AI, Data Science, and Digital teams to co-create transformative tools and platforms
• Build and lead multi-functional teams across Asia, Europe, and North America
• Define and establish the global operating model for IPM
• Drive excellence in Procure-to-Pay processes, supplier innovation, and compliance management
• Serve as the senior executive interface with client CPOs, CFOs, COOs and CEOs
• Lead solution design and delivery for transformation engagements with measurable cost, efficiency, and risk mitigation outcomes
• Act as a thought partner and transformation advisor to global customers
• Design and institutionalize Supplier Relationship Management (SRM) frameworks
• Develop strategic partnerships with global and regional suppliers, aggregators, and marketplace platforms
• Embed ESG, supplier diversity, and innovation metrics in supplier ecosystem performance

Basic Qualifications:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• 14+ years of experience, with strong sales/relationship management/account management experience

Preferred Qualifications:

• LEAN and Six Sigma Certification
• Proven track record of building and scaling global procurement operations and P&L management
• Deep expertise in Tail Spend Management, Indirect Procurement, and MRO categories
• Experience with AI/ML, analytics, and digital procurement platforms
• Strong financial acumen, risk management, and budgeting skills
• Experience in managing and influence C-suite executives and cross-functional global teams in North America, Europe and Asia
• Experience with sustainability, ESG sourcing, and supplier collaboration models is highly desirable

Work Model:
This role is client facing with ability to be remote (WFH) or in the office when not client facing. Role will require some domestic and international travel for business.


Who We Are

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements,process reengineering,automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 44 delivery centers in 16 countries spread across 5 continents, with 59,443 employees from 108 nationalities, as of March, 2025.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality

Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Country

USA

State / Region / Province

New Jersey, New York

Work Location

New York, NY

Interest Group

IBPO USA

Domain

Sourcing and Procurement

Company

IBPO USA

Role Designation

2817ASPEGM Senior Practice Engagement Manager