ServiceNow Database Administrator Senior Consultant (TS SCI w/ Polygraph)

PowerToFly; Virginia (MN); On-site; USD 113,000 - 188,000; Full time

Job summary

Deloitte's GPS team seeks a skilled ServiceNow Database Administrator to optimize a self-hosted ServiceNow environment on AWS. You will manage backups, upgrades, and incident resolution while ensuring security and data integrity.

Qualified candidates have 3+ years in AWS-hosted ServiceNow, CSA certification, and TS/SCI clearance. On-site work in Chantilly, VA is required, with competitive benefits under a project-delivery model.

Qualifications

• Bachelor's degree required.
• ServiceNow Certified System Administrator (CSA) certification required.
• 3+ years of experience supporting self-hosted ServiceNow environments.
• 3+ years of experience administering databases in AWS environments.
• 3+ years of experience with database backup, recovery, patching, and tuning.
• 3+ years of experience with platform upgrades, incident troubleshooting, and root cause analysis.
• Must be legally authorized to work in the United States without sponsorship.
• Active TS/SCI with Polygraph security clearance required.
• Onsite work in Chantilly, VA 100% time.

Responsibilities

• Administer and optimize databases that support a self-hosted ServiceNow environment in AWS.
• Perform backup, recovery, patching, tuning, and maintenance for performance and availability.
• Support ServiceNow upgrades, troubleshoot production issues, and resolve database incidents.
• Manage AWS databases and implement security/compliance controls.
• Automate routine tasks, document procedures, and provide on-call support.

Skills

Independent work

Communication

Attention to detail

Relationship building

Education

Bachelor's degree

ServiceNow CSA certification

TS/SCI with Polygraph clearance

Tools

ServiceNow

AWS

Job description

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Work You'll Do

• Administer and optimize databases that support a self-hosted ServiceNow environment hosted in Amazon Web Services (AWS)
• Perform database backup, recovery, patching, tuning, and maintenance activities to support performance, reliability, and availability
• Support ServiceNow upgrades, troubleshoot production issues, and resolve database-related incidents affecting platform operations
• Manage AWS database resources and implement controls that support security, compliance, and data integrity requirements
• Automate routine administration tasks, maintain technical documentation, and provide on-call support for critical issues

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our ServiceNow offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function.

The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.

Qualifications

Required

• Bachelor's degree
• ServiceNow Certified System Administrator (CSA) certification required
• 3+ years of experience supporting self-hosted ServiceNow environments
• 3+ years of experience administering databases in Amazon Web Services (AWS) environments
• 3+ years of experience with database backup, recovery, patching, and performance tuning
• 3+ years of experience supporting platform upgrades, incident troubleshooting, and root cause analysis
• 3+ years of experience implementing database security controls, access management, and audit support
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Active TS/SCI with Polygraph security clearance required
• Ability to work onsite 100% of the time in Chantilly, VA

For individuals assigned and/or hired to work in Virginia, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Virginia and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,000 to $188,400.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.