ServiceNow Data Architect & DevOps Engineer

TechDigital Group; New Jersey; Hybrid; USD 120,000 - 150,000; Full time

Job summary

TechDigital Group is seeking a ServiceNow Database Developer to design, develop, and maintain data models, data integrations, and database-layer components within the ServiceNow platform.

Working in a DevOps environment, you will optimize table structures, build import/export pipelines, refine queries with GlideRecord, and collaborate with developers and analytics teams to support dashboards and governance.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field or equivalent experience.
• 3+ years of ServiceNow platform experience focusing on data architecture, import/transform, and GlideRecord scripting.
• Proficiency in SQL and relational databases (SQL Server, MySQL, PostgreSQL).
• Strong understanding of ServiceNow CMDB structure, CI relationships, and data modeling.
• Experience with REST/SOAP API data integration patterns.
• Familiarity with DevOps practices: version control, CI/CD, and structured release management.

Responsibilities

• Design and manage ServiceNow table structures, including custom tables, dictionary entries, relationships, and database views.
• Develop and maintain data import/export pipelines using ServiceNow Import Sets, Transform Maps, and Data Sources.
• Build and optimize complex queries using GlideRecord, GlideAggregate, and encoded query syntax; identify and resolve performance bottlenecks in database operations.
• Design and implement data migration strategies for platform upgrades, instance consolidations, or system onboarding initiatives.
• Develop and maintain integrations that move data between ServiceNow and external systems (relational databases, data warehouses, REST/SOAP endpoints, ETL pipelines).
• Collaborate with the ServiceNow Developer and Administrator to ensure data model changes align with application architecture and platform best practices.
• Partner with reporting and analytics teams to design performant data foundations for dashboards and Performance Analytics indicators.
• Implement data governance standards: field-level security, data classification, audit fields, and retention policies within ServiceNow.
• Contribute to CI/CD pipelines by managing database-layer changes through Update Sets or source control and ensuring schema changes tested and documented.
• Provide expertise in relational database concepts (SQL Server, MySQL, PostgreSQL) as they relate to ServiceNow's underlying architecture.
• Perform data audits, cleansing activities, and deduplication efforts to maintain high data quality.

Skills

ServiceNow platform

Integration

SQL Server

Education

Bachelor's degree in Computer Science, Information Systems, or a related field

ServiceNow Certified System Administrator (CSA)

Certified Implementation Specialist– CMDB (CIS-CMDB)

Tools

SSIS

Azure Data Factory

Boomi

Job description

TechDigital Group is seeking a ServiceNow Database Developer to design, develop, and maintain data models, data integrations, and database-layer components within the ServiceNow platform.

Working in a DevOps environment, you will optimize table structures, build import/export pipelines, refine queries with GlideRecord, and collaborate with developers and analytics teams to support dashboards and governance.